Field Copier & Printer Technician – Service Expert

Flex Technology Group; Chattanooga (TN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Time Off

401(k) with Company Match

Career growth and advancement

Job summary

FlexTG in Chattanooga, TN is seeking an Experienced Copier/Printer Service Technician to maintain and repair office equipment within a designated territory. The role requires strong technical skills, reliability, and a customer‑facing mindset.

You will travel daily to client sites, diagnose hardware and basic network issues, perform preventative maintenance, manage parts, and support sales opportunities while upholding a professional image and top‑notch service.

Qualifications

• High School Diploma or equivalent.
• Minimum 21 years of age.
• Valid driver's license with a clean driving record.
• Ability to lift and transport equipment up to 50 lbs.
• Strong mechanical and electrical aptitude.
• Proven experience repairing office equipment (copiers/printers).
• Basic networking knowledge (print drivers, connectivity troubleshooting).
• Strong problem-solving and organizational skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Service and repair copiers and printers with minimal supervision.
• Diagnose and resolve hardware, software, and basic network-related issues.
• Install and configure equipment, including scanning in peer-to-peer environments.
• Perform preventative maintenance to maximize device uptime.
• Manage parts inventory and supplies according to company standards.
• Maintain an organized service vehicle, tools, and schedule.
• Build and maintain strong customer relationships.
• Support sales teams by identifying potential upgrade or replacement opportunities.
• Ensure a professional appearance and excellent customer experience at all times.

Skills

Mechanical aptitude

Electrical aptitude

Time management

Customer service

Problem-solving

Independent worker

Education

High School Diploma or equivalent

Tools

Print drivers

Networking basics

Job description

FlexTG in Chattanooga, TN is seeking an Experienced Copier/Printer Service Technician to maintain and repair office equipment within a designated territory. The role requires strong technical skills, reliability, and a customer‑facing mindset.

You will travel daily to client sites, diagnose hardware and basic network issues, perform preventative maintenance, manage parts, and support sales opportunities while upholding a professional image and top‑notch service.