Print Solutions Supervisor: Lead Team & Sales

Staples; Cincinnati (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Job summary

Staples in Cincinnati seeks Print Supervisors to lead a team in selling and delivering total print solutions for customers’ print and marketing goals, while contributing to a fun, team-oriented culture. You will connect with customers, build relationships, coach associates in exceptional service and consultative selling, and drive operational excellence to grow sales and margins.

Use open-ended questions to propose options, manage accounts with Salesforce, and be flexible to perform other duties

Qualifications

• Flexible schedule based on store needs
• Experience directing a team and supervising multiple priorities
• Basic computer skills (open, save, send files; email; Word)
• Attention to detail and quality control
• Experience overcoming objections and engaging customers to identify needs
• Ability to collaborate in a fast-paced environment
• Conflict management in a professional manner
• Integrity with customer and business information
• Physical ability to lift 10–50 pounds, climb ladders, stand and walk

Responsibilities

• Connect with customers to provide creative print and marketing solutions
• Drive customer satisfaction by focusing on engagement, quality, and community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team focused on operational excellence to drive profitable sales and margins
• Consult with customers, ask open-ended questions, and deliver total print solutions
• Leverage Salesforce.com to manage customers through in-store engagement and proactive outreach
• Be flexible to perform other duties as assigned

Skills

Flexible scheduling

Team supervision

Basic computer skills

Attention to detail

Objection handling

Cross-functional collaboration

Conflict management

Integrity in handling information

Lifting/mobility 10–50 lbs

Tools

Salesforce

Job description

Staples in Cincinnati seeks Print Supervisors to lead a team in selling and delivering total print solutions for customers’ print and marketing goals, while contributing to a fun, team-oriented culture. You will connect with customers, build relationships, coach associates in exceptional service and consultative selling, and drive operational excellence to grow sales and margins.

Use open-ended questions to propose options, manage accounts with Salesforce, and be flexible to perform other duties