Print Solutions Supervisor: Lead Retail Team & Customer Wins

Staples; Greenwich (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental and vision insurance

Associate discounts

Discounts at retailers/restaurants

Career development program

Weekly pay

Job summary

Staples in Greenwich, CT is seeking a Print Supervisor to lead a team in delivering total print solutions for customers. This full-time role focuses on sales, service, and community engagement within a fun, team-oriented retail culture.

You will coach staff, manage daily operations, and collaborate to achieve store goals while using Salesforce to manage customer relationships and outreach. Benefits include full medical, dental, vision, a 401(k) match, and associate discounts with opportunities

Qualifications

• Experience directing a team and/or supervising others.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word.
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high paced environment.
• Ability to lift/move materials in the 10-50 pound range.

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on engagement and quality.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales.
• Consult with customers, ask open-ended questions to offer options and deliver a total print solution.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach.

Skills

Flexible schedule

Team supervision

Sales & customer engagement

Computer skills

Attention to detail

Conflict resolution

Tools

Salesforce

Job description

Staples in Greenwich, CT is seeking a Print Supervisor to lead a team in delivering total print solutions for customers. This full-time role focuses on sales, service, and community engagement within a fun, team-oriented retail culture.

You will coach staff, manage daily operations, and collaborate to achieve store goals while using Salesforce to manage customer relationships and outreach. Benefits include full medical, dental, vision, a 401(k) match, and associate discounts with opportunities