Print Solutions Supervisor — Retail Sales & Team Coaching

Staples; DuBois (Clearfield County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at hundreds of retailers, &

Job summary

Staples in the United States is seeking a Print Supervisor to lead a sales-focused team in delivering total print and marketing solutions to customers. You will drive results by coaching staff, engaging customers, and fostering a collaborative retail culture.

The role emphasizes customer satisfaction, quality, and community, with responsibilities including team leadership, consultative selling, and using Salesforce to manage relationships.

Qualifications

• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.
• Staples does not sponsor applicants for work visas for this position.

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and the community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open-ended questions to offer appropriate options and deliver a total print solution.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer engagement

Attention to detail

Conflict management

Tools

Salesforce

Microsoft Word

Job description

Staples in the United States is seeking a Print Supervisor to lead a sales-focused team in delivering total print and marketing solutions to customers. You will drive results by coaching staff, engaging customers, and fostering a collaborative retail culture.

The role emphasizes customer satisfaction, quality, and community, with responsibilities including team leadership, consultative selling, and using Salesforce to manage relationships.