Print Solutions Lead — Retail Sales Supervisor

Staples, Inc.; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

line merchandise, services and plans

Retailer discounts

And many more benefits

Job summary

Staples, Inc. in Cincinnati is hiring Print Supervisors to lead a team in delivering total print solutions. You will coach associates, drive sales, and foster a customer-focused retail culture while maintaining operational excellence.

The role emphasizes collaborative problem solving and proactive customer engagement. You will use Salesforce to manage customer relationships, provide creative print options, and contribute to community-focused service.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team or supervising others.
• Basic computer skills: open/save/send emails, use MS Word.
• Attention to detail and keen eye for quality issues.
• Experience overcoming objections and engaging with customers.
• Collaborate in a high paced environment; team oriented.

Responsibilities

• Connect with customers and build relationships to provide print and marketing solutions.
• Drive customer satisfaction with engagement, quality, and community focus.
• Coach associates in exceptional service and consultative selling.
• Lead and develop a team committed to operational excellence and profitable sales.
• Consult with customers, ask open-ended questions, offer total print solutions.
• Leverage Salesforce.com to manage customers and grow relationships.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer engagement

Flexibility

Sales approach

MS Word basics

Tools

Salesforce

MS Word

Job description

Staples, Inc. in Cincinnati is hiring Print Supervisors to lead a team in delivering total print solutions. You will coach associates, drive sales, and foster a customer-focused retail culture while maintaining operational excellence.

The role emphasizes collaborative problem solving and proactive customer engagement. You will use Salesforce to manage customer relationships, provide creative print options, and contribute to community-focused service.