Print Solutions Supervisor - Lead, Sell & Inspire

Staples; Casper (WY); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at hundreds of retailers

Many more benefits

Job summary

Staples in Casper, WY is seeking Print Supervisors to lead a team delivering print and marketing solutions. You will connect with customers to offer creative print options, mentor associates, and ensure high-quality service that drives sales and customer satisfaction.

You will use Salesforce to manage customer relationships, handle inquiries, and collaborate with store leadership to optimize operations. This role requires flexible scheduling and a focus on accurate execution and margin.

Qualifications

• Ability to lead a team and manage multiple priorities.
• Flexible scheduling based on store needs.
• Engage customers with thoughtful print solutions and upsell opportunities.
• Attention to detail to ensure quality and accuracy in print orders.
• Manage conflicts in a professional and cooperative manner.
• Demonstrate honesty and integrity in handling customer and business information.

Responsibilities

• Connect with customers to provide creative print and marketing solutions.
• Drive customer satisfaction through engagement, quality, and community focus.
• Coach associates in exceptional service and consultative selling.
• Lead and develop a team focused on operational excellence and profitable sales.
• Consult with customers to deliver total print solutions and increase dollars per transaction.
• Leverage Salesforce.com to manage customer relationships and proactive outreach.

Skills

Team leadership

Flexible schedule

Customer engagement

Attention to detail

Conflict management

Honesty and integrity

Lift 10-50 pounds

Tools

Salesforce.com

Microsoft Word

Job description

Staples in Casper, WY is seeking Print Supervisors to lead a team delivering print and marketing solutions. You will connect with customers to offer creative print options, mentor associates, and ensure high-quality service that drives sales and customer satisfaction.

You will use Salesforce to manage customer relationships, handle inquiries, and collaborate with store leadership to optimize operations. This role requires flexible scheduling and a focus on accurate execution and margin.