Print Solutions Specialist — Client Services

ARC; Seattle (WA); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical Coverage

Dental

Vision

401k with match

Flexible Spending Account

Life Insurance

Paid Time Off

Job summary

ARC Document Solutions in Seattle is seeking a Customer Service Representative to greet clients, collect clear order instructions, and coordinate with production teams to deliver print projects accurately and on time.

The role emphasizes strong communication, attention to detail, and the ability to multi-task in a fast-paced print environment. Competitive hourly compensation and a benefits package are offered.

Qualifications

• Experience in a printing, finishing, and/or customer service position.

Responsibilities

• Greet clients and coordinate in-person, phone, email, and print orders.
• Explain options for paper, binding, and finishing to meet customer needs.
• Assist with quoting and billing print projects using MFG Software.
• Communicate with clients to review proofs and obtain approval.
• Track order status and update customers on delivery timelines.

Skills

Customer service

Communication

Attention to detail

Time management

Multi-tasking

Tools

MFG Software

Job description

ARC Document Solutions in Seattle is seeking a Customer Service Representative to greet clients, collect clear order instructions, and coordinate with production teams to deliver print projects accurately and on time.

The role emphasizes strong communication, attention to detail, and the ability to multi-task in a fast-paced print environment. Competitive hourly compensation and a benefits package are offered.