Inside Sales Representative / Project Coordinator

AlphaGraphics, Inc.; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

AlphaGraphics Uptown Houston is looking for an Inside Sales Representative / Project Coordinator to join our team in Houston, TX. This role blends inside sales, customer relationships, and project coordination from inquiry to delivery.

You will respond to inquiries, prepare estimates, manage projects with design, production, and installation teams, and maintain CRM records while ensuring on-time delivery and customer satisfaction.

Qualifications

• 2+ years in inside sales or related field.
• Experience in printing, signage, graphics, marketing, or related workflows.
• Familiarity with print products and large-format printing.
• Strong verbal and written communication skills.
• CRM, Google Workspace, and general business applications proficiency.

Responsibilities

• Respond to inbound sales inquiries via phone, email, website, and walk-in customers.
• Understand customer needs, project requirements, budgets, and timelines.
• Prepare estimates, proposals, work orders, and invoices.
• Coordinate projects between customers, design, production, and installation teams.
• Maintain CRM records and manage multiple accounts and deadlines.

Skills

Inside sales

Customer relationships

Project coordination

CRM software

Google Workspace

Communication skills

Tools

PrintSmith Vision

Print Speak

Adobe Creative Suite

Job description

Benefits:

• Competitive salary
• Paid time off
• Training & development

AlphaGraphics Uptown Houston | Houston, TX

Full-Time | Monday–Friday | 8:00 AM–5:00 PM | In-Person

About the Position

AlphaGraphics Uptown Houston is seeking a motivated, organized, and customer-focused Inside Sales Representative / Project Coordinator to join our team. This role combines inside sales, customer relationship management, and project coordination. You'll work directly with customers to understand their needs, recommend products and services, prepare estimates, secure orders, and coordinate projects from initial inquiry through production and delivery.

Key Responsibilities

Inside Sales & Customer Relationships

• Respond to inbound sales inquiries via phone, email, website, and walk-in customers.
• Develop an understanding of customer needs, project requirements, budgets, and timelines.
• Recommend appropriate print, signage, and marketing solutions based on customer objectives.
• Prepare estimates, proposals, work orders, and invoices.
• Follow up on quotes and prospective customers to convert opportunities into sales.
• Build and maintain strong relationships with existing customers and referral partners.
• Identify opportunities to upsell additional products and services.
• Assist with outbound prospecting, customer follow-ups, and retention efforts.

Project Coordination & Management

• Coordinate projects between customers, graphic design, production, and installation teams.
• Ensure job specifications, artwork, and customer requirements are accurately documented.
• Schedule site surveys, production timelines, and installation appointments as needed.
• Monitor project progress and proactively communicate updates to customers.
• Address customer questions, resolve issues, and help keep projects on schedule.
• Take ownership of projects to ensure they are completed accurately, on time, and within customer expectations.

Administrative & Business Support

• Maintain accurate customer records, sales activities, and project details within company CRM and order management systems.
• Manage multiple customer accounts, projects, and deadlines simultaneously.
• Process customer documentation, estimates, and invoices.
• Assist with general office responsibilities and maintain a professional customer-facing environment.
• Participate in local networking and community outreach opportunities as needed.

Required Qualifications

• 2+ years of experience in inside sales, customer service, account management, or a related field.
• Experience in printing, signage, graphics, marketing, construction, or visual communications.
• Familiarity with print products, sign materials, banners, vehicle graphics, and large-format printing.
• Strong verbal and written communication skills.
• Confidence discussing pricing, presenting solutions, and following up on sales opportunities.
• Excellent organizational and time-management abilities.
• Comfortable using CRM software, Google Workspace, and general business applications.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated, dependable, and able to work independently.
• Professional demeanor with a strong customer-service mindset.

Preferred Qualifications

• Familiarity with Adobe Creative Suite or graphic design workflows.
• Experience working in a small business or business-to-business (B2B) environment.
• Experience working in programs PrintSmith Vision and Print Speak

Compensation & Benefits

• Competitive compensation based on experience.
• Paid vacation and holidays.
• Ongoing training and professional development.
• Opportunity for long-term growth within an established local business.

Schedule & Location

• Full-Time | Approximately 40 hours per week
• Monday–Friday | 8:00 AM–5:00 PM
• In-person position
• Houston, TX

Interested?

If you're someone who enjoys sales, building customer relationships, and keeping projects organized from start to finish, we'd like to hear from you!