Print & Signage Client Success Coordinator

AlphaGraphics - US146; Stamford (CT); Hybrid; USD 40,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Competitive Compensation

Career path development

Job summary

AlphaGraphics - US146 in Stamford, CT, is seeking a detail-oriented Customer Experience & Account Coordinator. In this hybrid role, you will manage customer inquiries, ensuring a flawless customer journey while supporting the sales and operations teams.

The ideal candidate will have a high school diploma, strong communication skills, and 2+ years of experience in customer service. Join a fast-paced, supportive team and contribute to enhancing client relationships and project management.

Qualifications

• 2+ years in customer service or retail.
• Ability to manage multiple tasks/projects under pressure.
• Strong verbal and written communication skills.

Responsibilities

• Manage customer inquiries via phone and email.
• Assist in managing orders and tracking production.
• Communicate order status and changes to customers.
• Prepare estimates and maintain follow-up procedures.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking

Proficiency in Microsoft Office

Education

High school diploma or GED

Tools

Adobe tools

Job description

AlphaGraphics - US146 in Stamford, CT, is seeking a detail-oriented Customer Experience & Account Coordinator. In this hybrid role, you will manage customer inquiries, ensuring a flawless customer journey while supporting the sales and operations teams.

The ideal candidate will have a high school diploma, strong communication skills, and 2+ years of experience in customer service. Join a fast-paced, supportive team and contribute to enhancing client relationships and project management.