Print Projects & Client Success Coordinator

Southjerseyspeedpro; Gilbert (AZ); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Monthly team lunch

Health benefits stipend (2027)

SIMPLE IRA with company match (2027)

Company parties

Free uniforms

Paid time off

Training & development

Job summary

SpeedPro Towson in Timonium, MD is seeking a friendly, detail-oriented Customer Service & Print Project Coordinator. You will greet clients, answer calls, build simple estimates, and prep customer files for print production.

The role blends client interaction with hands-on file prep using Adobe Illustrator and Acrobat. You’ll work with a small team, learn the print workflow, and coordinate timelines between clients and production.

Qualifications

• Strong customer service skills and clear communication.
• Eagerness to learn Adobe Illustrator and Acrobat for print prep.
• Basic math skills for estimates and quotes.
• Organized with ability to juggle multiple requests.
• Valid driver's license and reliable transportation.
• High school diploma or equivalent.
• Ability to lift up to 40 lbs and stand during production.

Responsibilities

• Answer incoming phone calls and emails, and greet clients who visit the studio in person.
• Understand client needs and translate them into simple, accurate cost estimates.
• Review files submitted by customers for print-readiness: check resolution, color mode, bleed, and overall quality.
• Edit and prepare files for production, including adding cut lines/contours for vinyl and wrap jobs.
• Communicate with clients about file issues, proofs, and revisions.
• Coordinate timelines between clients and the production team so jobs stay on schedule.
• Maintain accurate records of orders, estimates, and client communication.
• Occasionally visit client sites for measurements, installs, or account check-ins.

Skills

Customer service

Communication

Math skills

Organization

Driver's license

Education

High school diploma or equivalent

Some college or trade training

Tools

Adobe Illustrator

Adobe Acrobat

Job description

SpeedPro Towson in Timonium, MD is seeking a friendly, detail-oriented Customer Service & Print Project Coordinator. You will greet clients, answer calls, build simple estimates, and prep customer files for print production.

The role blends client interaction with hands-on file prep using Adobe Illustrator and Acrobat. You’ll work with a small team, learn the print workflow, and coordinate timelines between clients and production.