Print Production Lead - Retail Print Studio & Customer Experience

Staples; Salem (NH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Full medical, dental and vision

Associate discounts on in-store and OĐ

Discounts at retailers and more

Weekly pay

Career development program

Paid time off

Job summary

Staples in Salem, NH is seeking a Print Production Lead to own the production workflow and serve as the go-to person for all machine operations and processes. You will collaborate with a team to support customers while delivering high quality prints.

The role emphasizes managing in-store, online and email print orders, training staff, and maintaining efficient production lines in a fast-paced retail environment.

Qualifications

• Flexible schedule to meet store needs.
• Ability to multi-task, prioritize and manage production steps for many jobs.
• Attention to detail to spot quality issues throughout print production.
• Must engage with customers and understand their needs.
• Ability to work cooperatively in a high paced environment.
• Ability to manage conflicts in a constructive manner.
• Honesty and integrity with customer and business information.
• Basic computer skills to open, save and send files; familiarity with desktop publishing software.

Responsibilities

• Be the primary print producer for in-store, online and email orders.
• Operate print equipment; produce proofs and samples for consultation.
• Drive customer satisfaction by understanding needs and delivering quality service.
• Train and coach associates in print production tasks.
• Create and manage production workflow; set standards for the team.
• Maintain machine functionality and organized workflow.
• Handle additional duties as assigned.

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer service

Teamwork

Conflict management

Honesty & integrity

Computer literacy

Physical strength

Tools

Adobe

Microsoft Publisher

Microsoft Word

Job description

Staples in Salem, NH is seeking a Print Production Lead to own the production workflow and serve as the go-to person for all machine operations and processes. You will collaborate with a team to support customers while delivering high quality prints.

The role emphasizes managing in-store, online and email print orders, training staff, and maintaining efficient production lines in a fast-paced retail environment.