Print Production Lead — Customer-Focused Store Ops

Staples, Inc.; Centennial (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

Bonus plan eligible

401(k) with company match

Health insurance

Dental and vision insurance

Associate discounts

Retail discounts

Career development program

Job summary

Staples, Inc. is seeking Print Production Leads to manage and maintain the production workflow for print in-store, online and via email.

You will be the go-to person for machine operations and production processes, collaborating with teammates in a fun, team-oriented retail culture. This full-time role offers opportunities for growth, a comprehensive benefits program, and a focus on helping customers win with high-quality print services.

Qualifications

• Experience working in a retail print production environment.
• Ability to operate print equipment and manage proofs.
• Strong customer service and communication skills.

Responsibilities

• Be the primary print producer as customers submit print orders in-store, online and through email.
• Use print equipment, produce proofs and samples for consultation, design quick edits.
• Drive customer satisfaction by assessing customers' needs, providing exceptional customer service, and focusing on quality.
• Train and coach associates to assist in print production as needed.
• Create and manage production workflow, set standards and processes for the rest of the team.
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.).
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned).

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer communication

Team cooperation

Conflict management

Integrity

Desktop publishing software

Physical stamina

Job description

Staples, Inc. is seeking Print Production Leads to manage and maintain the production workflow for print in-store, online and via email.

You will be the go-to person for machine operations and production processes, collaborating with teammates in a fun, team-oriented retail culture. This full-time role offers opportunities for growth, a comprehensive benefits program, and a focus on helping customers win with high-quality print services.