Print Production Lead — Master In-Store & Online Orders

Staples; Raleigh (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) with match

Health, dental, and vision insurance

Weekly pay

Career development program

Paid time off

Job summary

Staples in Raleigh seeks a Print Production Lead to manage the production workflow and serve customers in-store, online, and via email. You will operate print equipment, prepare proofs, and ensure high-quality results while guiding a team in a fast-paced retail setting.

The role emphasizes customer service, attention to detail, and ability to multi-task while maintaining processes and training associates in print production.

Qualifications

• Flexible schedule based on store needs.
• Ability to multi-task and prioritize production steps.
• Attention to detail and quality checks.
• Must engage with customers and assess needs.
• Ability to function in a fast-paced environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity with customer/business information.
• Basic computer skills and familiarity with desktop publishing software.

Responsibilities

• Be the primary print producer for in-store, online, and email print orders.
• Operate print equipment and produce proofs/samples for consultation.
• Improve customer satisfaction through service and quality.
• Train and coach associates in print production as needed.
• Create and manage production workflow; set standards for the team.
• Maintain machine functionality and organize completed orders and supplies.
• Perform other duties as assigned (e.g., cleaning, stocking shelves).

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer service

Team cooperation

Conflict management

Integrity

Computer skills

Tools

Adobe Creative Suite

Microsoft Word

Publisher

Job description

Staples in Raleigh seeks a Print Production Lead to manage the production workflow and serve customers in-store, online, and via email. You will operate print equipment, prepare proofs, and ensure high-quality results while guiding a team in a fast-paced retail setting.

The role emphasizes customer service, attention to detail, and ability to multi-task while maintaining processes and training associates in print production.