Print Solutions Associate - Flexible Hours & Growth

Staples; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time hours

Weekly pay

401(k) plan with company match

Dental and vision insurance

Associate discounts

Job summary

Staples in Raleigh, NC seeks a Print Specialist to deliver exceptional customer service for print needs and to produce professionally finished products using print and production equipment. You will contribute to a friendly, team-oriented retail culture and participate in immediate training in print.

Greet customers, ask open questions to understand print needs, and use intake tools to propose complete print solutions while assisting in self-service areas.

Qualifications

• Ability to work a flexible schedule based on store needs.
• Ability to work with many customers to provide a total solution.
• Attention to detail and keen eye to notice quality issues.
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open ended questions to build relationships and understand customers copy print needs.
• Use order intake tools to capture project information and offer an appropriate total print solution.
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Skills

Customer service

Communication

Attention to detail

Basic computer skills

Team collaboration

Problem solving

Physical stamina

Tools

Microsoft Word

Job description

Staples in Raleigh, NC seeks a Print Specialist to deliver exceptional customer service for print needs and to produce professionally finished products using print and production equipment. You will contribute to a friendly, team-oriented retail culture and participate in immediate training in print.

Greet customers, ask open questions to understand print needs, and use intake tools to propose complete print solutions while assisting in self-service areas.