Print Production & Customer Solutions Specialist

Repro Graphix, Inc.; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Paid parking

Job summary

Repro Graphix, Inc. in Indianapolis is seeking a Print Production & Customer Solutions Specialist to join our fast-paced, creative team. This hands-on role runs and maintains a variety of small and large-format digital printing equipment and provides exceptional customer service.

You will preflight files, manage multiple jobs, troubleshoot issues, coordinate with customers, and ensure on-time delivery from file to finished product.

Qualifications

• Hands-on experience operating digital print production equipment.
• Experience with RIP software, color management, Pantone, CMYK, and RGB color.
• Experience with small and/or large-format printing.
• Strong mechanical aptitude and troubleshooting skills.
• Knowledge of specialty substrates.
• Finishing services – mounting, laminating, cutting & weeding/punching & binding.
• Excellent customer service and communication skills.
• The ability to juggle multiple jobs, deadlines, and customer needs.
• Strong attention to detail and quality.
• Excellent organizational and time-management skills.
• A dependable, take-ownership attitude.
• Prepress and print-layout experience.
• Working knowledge of Adobe InDesign, Illustrator, and Photoshop.

Responsibilities

• Operate, maintain, and troubleshoot a variety of small and large-format digital print equipment.
• Produce high-quality work while keeping projects on schedule.
• Manage multiple print jobs and customer requests simultaneously.
• Communicate directly with customers to understand their needs, answer questions, solve problems, and follow projects through to completion.
• Prepare and preflight files for production.
• Manage RIPs, print layouts, cut files, color, and media usage.
• Perform finishing including mounting, laminating, cutting, trimming, weeding, punching, and binding.
• Perform quality control and proofreading.
• Prepare orders for pickup and shipment.
• Anticipate production challenges and find practical, efficient solutions.
• Keep equipment and production areas organized and operating efficiently.

Skills

Digital print production

Troubleshooting

Customer service

Color management

Prepress

Small/large-format printing

Adobe InDesign

Adobe Illustrator

Adobe Photoshop

Time management

Tools

RIP software

Color management

InDesign

Illustrator

Photoshop

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• 401(k) matching


• Company parties


• Competitive salary


• Dental insurance


• Employee discounts

Print Production & Customer Solutions Specialist

Are you a print-production pro who knows your equipment, has prepress skills, loves solving problems, and takes pride in delivering great work?

Repro Graphix is looking for an experienced Print Production & Customer Solutions Specialist to join our fast-paced, creative team.

This is a hands-on print production position for someone who is comfortable running and maintaining a variety of small and large-format digital printing equipment, troubleshooting when things don't go as planned, managing multiple priorities, and providing exceptional customer service.

What You'll Do

• Operate, maintain, and troubleshoot a variety of small and large-format digital print equipment


• Produce high-quality work while keeping projects on schedule


• Manage multiple print jobs and customer requests simultaneously


• Communicate directly with customers to understand their needs, answer questions, solve problems, and follow projects through to completion


• Prepare and preflight files for production


• Manage RIPs, print layouts, cut files, color, and media usage


• Perform finishing including mounting, laminating, cutting, trimming, weeding, punching, and binding


• Perform quality control and proofreading


• Prepare orders for pickup and shipment


• Anticipate production challenges and find practical, efficient solutions


• Keep equipment and production areas organized and operating efficiently

What We're Looking For

Experience matters. We're looking for someone who can step into a busy print environment and contribute from day one.

Experience we are seeking:

• Hands-on experience operating digital print production equipment


• Experience with RIP software, color management, Pantone, CMYK, and RGB color


• Experience with small and/or large-format printing


• Strong mechanical aptitude and troubleshooting skills


• Knowledge of specialty substrates


• Finishing services – mounting, laminating, cutting & weeding/punching & binding


• Excellent customer service and communication skills


• The ability to juggle multiple jobs, deadlines, and customer needs


• Strong attention to detail and quality


• Excellent organizational and time-management skills


• A dependable, take-ownership attitude


• Prepress and print-layout experience


• Working knowledge of Adobe InDesign, Illustrator, and Photoshop

Why Repro Graphix?

We aren't a typical print shop. Our work ranges from high-volume digital printing and business documents to large-format graphics, signage, banners, wall coverings, floor graphics, backdrops, specialty substrates, and environmental graphics.

That means you'll work with different equipment, materials, customers, and challenges every day.

If you're someone who enjoys figuring things out, keeping production moving, helping customers, and seeing a project go from digital file to finished product, you'll fit right in.

Schedule: Monday–Friday, 8:00 AM–5:00 PM, with limited overtime as needed
Compensation: Based on experience

Full-Time Benefits

• 401(k) with company matching


• Health, dental & vision insurance


• Life insurance


• Paid time off, holidays & sick leave


• Employee discount


• Paid parking


• Retirement plan

If you have prepress skills, know print production, take pride in your work, and aren't afraid to get your hands dirty keeping things running, we want to hear from you!