Print Media Technician — Creative Making Center

newschool; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

The New School, Parsons Making Center, seeks a Full-time Technician in Print Media to support laser, inkjet, plotters, risographs, and book-binding equipment in a 70,000 sq ft facility. You will work daily with students and faculty to enable making across mediums and disciplines.

This administrative role reports to the Facilities Manager, Print Media, and requires adaptability, safety awareness, and strong customer service in a dynamic, year-round environment.

Qualifications

• A Bachelor's Degree and 3 years of relevant or professional experience within the industry.
• Flexi

Responsibilities

• Oversee daily workings of the Making Center facilities as assigned and maintain a clean and safe working environment.
• Cultivate a diverse, inclusive, and welcoming learning environment and a respectful shop culture for students, faculty, and staff.
• Provide a high level of customer service, maintaining a positive and professional demeanor and attitude in all interactions with students, faculty, and staff.
• Support students in their use of various printing and book-binding equipment, including laser printers, inkjet printers, inkjet plotters, risographs, and various mechanical book-binding machines.
• Independently output UV & Dye-Sublimation prints, along with vinyl projects submitted by students, faculty, and staff through our service bureau.
• Work with other Making Center staff on the troubleshooting, repair, maintenance, installation, and continuous operation of a variety of hardware/software technologies and stay current with relevant technology and developments within the field.
• Assist supervisor and Making Center Leadership with the following: Support faculty and students
• Lead demo sessions about various pieces of equipment
• Make hardware/software purchases and process recommendations
• Create and update web page content
• Create and conduct orientations, trainings, and tours
• Participate in the onboarding process for new technician staff, through peer-to-peer trainings and skills sharing.
• Maintain administrative systems for scheduling, recordkeeping, inventories, and metrics tracking.
• Provide support for store and tool checkout functions as related to assigned areas.
• Supervise student workers, including training, tracking accountability, and assigning tasks during shifts.
• Oversee tool and equipment checkout for both in-shop/lab use and off-site special requests.
• Create clear, accurate, user-friendly technical documentation, signage, and instructions for labs and equipment.
• Assist with facility improvement projects, shows and installations, and special Making Center, program, school, or Parsons-wide initiatives as needed.
• Adapt to changes in the work environment; adjust approach and prioritize competing demands as necessary.
• Ability to be proactive in addressing facility needs, including but not limited to maintaining organized workspaces, tracking inventory locations, and monitoring Technician communication networks.
• Properly handle heavy paper/vinyl rolls and safely use ladders and other hardware to support facility needs.
• Acquire working knowledge of UV printers, solvent printers, dye pigment printers, and vinyl cutting, within the first 6 months of employment.
• Stay current with relevant technology and developments within the field.
• Upon hiring, completion of university-required staff trainings and necessary Certificate of Fitness for all Making Center Facilities.
• Attend regularly scheduled Making Center staff meetings and perform other duties as assigned by supervisor.

Education

Bachelor's Degree

Job description

The New School, Parsons Making Center, seeks a Full-time Technician in Print Media to support laser, inkjet, plotters, risographs, and book-binding equipment in a 70,000 sq ft facility. You will work daily with students and faculty to enable making across mediums and disciplines.

This administrative role reports to the Facilities Manager, Print Media, and requires adaptability, safety awareness, and strong customer service in a dynamic, year-round environment.