Print Industry Customer Advocate — Growth & Impact

gobravvo; Marietta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare, dental, and vision

Retirement plan with company match

Paid time off and holidays

Career advancement and ongoing培训

Performance bonuses

Job summary

Openwork in Marietta, GA is seeking a Customer Service Representative– Print Industry to be the first point of contact for routine client requests and updates, ensuring smooth communication and accurate print orders.

You will assist account managers with print and fulfillment projects, coordinate with production staff, and maintain attention to detail to uphold high service standards. This full‑time role offers growth in a dynamic printing and marketing solutions environment.

Qualifications

• 1–3 years of customer service experience.
• Experience in print production or related printing workflows.
• Strong data entry accuracy and attention to detail.

Responsibilities

• Serve as a primary contact for client inquiries via phone or email.
• Enter print jobs into order management systems with accurate specs.
• Coordinate with production staff on schedules and delivery details.
• Assist with customer campaigns and proofs.
• Review invoices for accuracy and support proof approvals.

Skills

Customer service

Account support

Print industry knowledge

Tools

MS Office

Order management systems

Job description

Openwork in Marietta, GA is seeking a Customer Service Representative– Print Industry to be the first point of contact for routine client requests and updates, ensuring smooth communication and accurate print orders.

You will assist account managers with print and fulfillment projects, coordinate with production staff, and maintain attention to detail to uphold high service standards. This full‑time role offers growth in a dynamic printing and marketing solutions environment.