Print Customer Program Manager

Veritiv Operating Company; Kansas; On-site; USD 71,700 - 84,300; Full time

Benefits offered by this job

Healthcare benefits

401k

Tuition reimbursement

Job summary

Veritiv Operating Company is hiring a Print Customer Program Manager in Kansas. This hybrid role involves managing a portfolio of customer accounts, ensuring profitability through strong relationships and effective communication. Candidates should have 5-10 years of related experience and a Bachelor's degree is preferred.

The position offers a salary range between $71,700 and $84,300 annually, along with comprehensive benefits like healthcare, 401k, and extensive professional development opportunities.

Qualifications

• 5-10 years of related job experience.
• Ability to present to a wide audience of corporate customer contacts.
• Business Process knowledge is a plus.

Responsibilities

• Manage portfolio of customers' account contract and program parameters.
• Serve as key contact for tactical account issues.
• Strengthen relationships with key customer contacts.
• Manage account financial performance metrics.
• Develop customer visits or sales meeting presentation strategy.

Skills

Print experience

Organizational skills

Creative problem solving

Experience in Customer Service

Sales experience

Education

Bachelor's Degree

Job description

## Print Customer Program ManagerApplylocations: USA - KS - Edwardsville: USA - CA - Downeytime type: Full timeposted on: Posted 6 Days Agojob requisition id: R31491HYBRID ROLE**Job Purpose:**The Print Customer Program Manager will assist in planning and implementing sales to specific major accounts to retain client's business and grow those opportunities. This will be accomplished by learning what their client's goals are and helping their clients achieve them.**Job Responsibilities:**● Manage portfolio of customers' account contract, program parameters, compliance and documentation including: terms and conditions updates, pricing renewals, customer program communication, incremental business onboarding, program changes, and e-business projects. ● Serve as key contact for tactical account issues both external and internal. Heavy collaboration with Sales, Customer Service, Operations, Tax, Legal, Credit, Finance etc. ● Strengthen relationships with key customer contacts and driving corporate business partnerships. ● Manage account financial performance metrics to ensure maximum profitability, leveraging departmental price management process and tools. ● Develop customer visits or sales meeting presentation strategy utilizing tools such as QBR’s, CBR reporting and Power Point presentations. Interact on internal/external conference calls with sales and field support teams. ● Continuously grow and develop a customer account base of increasing size and complexity. ● Participate in sales growth and profitability and/or cost savings initiatives under the direction of segment lead or sales leadership.**Additional Responsibilities & Qualifications:*** Print experience required* Organizational skills and ability to prioritize within multiple tasks.* Ability to present to a wide audience of corporate customer contacts.* Creative problem solver.* Experience in Customer Service and/or Sales.* Business Process knowledge is a plus.* Salary: $71,700 - $84,300 annually**Work Experience:**● 5-10 years of related job experience.### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### **Education:**● Bachelor's Degree Preferred### ### ### ### ### ### ### ### ### ### **What We Offer*** Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.* Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.* Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.* Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.