Print Account Manager

AlphaGraphics Northbrook / Deerfield; Weatherford (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Job summary

AlphaGraphics Weatherford is seeking an in-demand Print Account Manager to serve as the primary contact for clients in-person, by phone, and via email. You will guide customers through paper and sign choices, prepare accurate estimates, and coordinate with design and production teams to meet deadlines.

The role emphasizes detail-oriented project management, clear communication, and the ability to juggle multiple orders in a fast-paced environment.

Qualifications

• 2+ years of experience in customer service or account / project management.
• Strong organizational and multi-tasking skills with high attention to detail.
• Clear, professional communication skills – written and verbal.
• Ability to work under pressure in a fast-paced environment.
• Proficiency with standard computer systems – macOS / Apple environment is helpful.
• General understanding of commercial print processes and/or sign production is a strong plus.

Responsibilities

• Serve as the main point of contact for client inquiries (phone, email, in-person).
• Assist customers with paper / sign types, binding, and finishing options.
• Prepare project estimates, ensuring accurate pricing and material availability.
• Create detailed job tickets and communicate customer deadlines.
• Review print-ready files and job specifications for accuracy.
• Relay critical information to the design and production team.
• Proactively communicate updates, potential delays, or file issues to clients.

Skills

Customer service

Account management

Project management

Communication

Organization

Multi-tasking

MacOS familiarity

Tools

macOS

Job description

Print Account Manager

AlphaGraphics Weatherford is a locally owned and operated business specializing in high-quality professional print services, custom sign production, graphic design, and marketing solutions. As a customer-focused team, we thrive in a fast-paced, deadline-driven environment where every day brings fresh, creative challenges. We are currently seeking a dependable, detail-oriented Account Manager to join our team. If you are looking for a dynamic role where no two days are the same, this position is for you.

This is an in-person job; no remote applicants, please.

Benefits

• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary

Key Responsibilities

• Serve as the main point of contact for client inquiries (phone, email, in-person).
• Assist customers with paper / sign types, binding, and finishing options.
• Prepare project estimates, ensuring accurate pricing and material availability.
• Create detailed job tickets and communicate customer deadlines.
• Review print-ready files and job specifications for accuracy.
• Relay critical information to the design and production team.
• Proactively communicate updates, potential delays, or file issues to clients.

Qualifications & Requirements

• 2+ years of experience in customer service or account / project management.
• Strong organizational and multi-tasking skills with high attention to detail.
• Clear, professional communication skills – written and verbal.
• Ability to work under pressure in a fast-paced environment.
• Proficiency with standard computer systems – working in a macOS / Apple environment is helpful.
• General understanding of commercial print processes and/or sign production (paper stocks, sign materials, industry terminology) is a strong plus!!

Benefits & Perks

• Competitive hourly rate
• Paid time off (PTO) and paid holidays
• Opportunities for career growth and bonus structure

This position offers standard full-time working hours from Monday – Friday, 8a – 5p.

If you’re ready for a challenge, you want to do something different every day, and you love to LAUGH out loud…then you’ll fit right in!! Come check us out…

• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.