Principal Time & Attendance Implementation Consultant

Signal & Strand; California; A distancia; USD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Signal & Strand is seeking a Principal Product Implementation Consultant to drive hands-on discovery, configuration, and issue resolution across direct customers and partners. This role blends pre-sales and post-sales work to ensure successful, production-ready deployments.

The ideal candidate will become a deep expert on the platform, lead discovery calls, configure to meet real customer requirements, and guide partners in proper setup. Remote-friendly with US-PST working hours.

Formación

• 5+ years of experience in time tracking, payroll, or workforce management applications.
• 5+ years in a support, implementation, or consulting environment.
• Extremely customer service oriented.
• Willing and able to work independently.
• Intelligent, motivated, and resourceful.
• Proficient with IT business interaction tools.
• Knowledge of and experience with Workday, Dayforce, UKG Pro, UKG Ready, isolved, SAP SuccessFactors, or Employment Hero strongly preferred.
• Experience with iOS configuration and MDMs a plus.
• Knowledge of API technologies (e.g., REST, Web Hooks, XML, JSON) a plus.
• Knowledge of CCPA and privacy law a plus.

Responsabilidades

• Rapidly become an expert on the company’s technology platform.
• Demonstrate the technology platform to customers and partners.
• Provide product training to customers and partners.
• For direct customers: lead discovery calls and project meetings, provide advice, and perform configuration of the platform to meet customer requirements.
• For partners: provide advice on how to configure the platform to meet customer requirements.
• Assist customers and partners with resolving technical post-sales issues in live customer deployments.

Conocimientos

Time tracking

Payroll experience

Workforce management

Customer service oriented

Independent worker

IT tools

API technologies knowledge

CCPA/privacy knowledge

Herramientas

Workday

Dayforce

UKG Pro

UKG Ready

isolved

SAP SuccessFactors

Employment Hero

REST

XML/JSON

Descripción del empleo

Signal & Strand is seeking a Principal Product Implementation Consultant to drive hands-on discovery, configuration, and issue resolution across direct customers and partners. This role blends pre-sales and post-sales work to ensure successful, production-ready deployments.

The ideal candidate will become a deep expert on the platform, lead discovery calls, configure to meet real customer requirements, and guide partners in proper setup. Remote-friendly with US-PST working hours.