PRINCIPAL TECHNOLOGY CONSULTANT - NORTH AMERICA(2 POSITIONS)

Phenom Enterprise Cloud; United States; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

401(k) retirement plan

Paid time off

Remote-friendly

Professional development budget

Job summary

Phenom Cloud seeks a Principal Technology Consultant to lead complex enterprise HR technology implementations across North America. You will guide discovery, design, configuration, integration, testing, deployment, and optimization while partnering with HR, IT, and business leaders.

The role emphasizes client leadership, scalable solution design, and mentoring junior consultants. A strong background in HR tech, enterprise projects, and Cornerstone/HRIS integrations is expected.

Qualifications

• Extensive consulting experience in HCM or LMS domain.
• Strong ability to translate business needs into technology solutions.
• Excellent communication and presentation skills.

Responsibilities

• Lead enterprise implementations across HR tech domains.
• Facilitate workshops with HR, IT, and business stakeholders.
• Define and govern solution designs, configurations, and integrations.
• Mentor consultants and manage delivery risks.
• Drive testing, go-live, and post-implementation optimization.
• Collaborate with sales/pre-sales during scoping and solutioning.

Skills

Client leadership

Stakeholder management

Communication

Problem solving

Presentation

Team collaboration

Solution design

HR technology

Automation awareness

Enterprise IT

Education

Business degree

Tools

Microsoft Office

Cornerstone OnDemand

Job description

Become a part of Phenom Cloud and Grow With Us

Create adventures with technology in a creative, challenging and vibrant environment.

PRINCIPAL TECHNOLOGY CONSULTANT - NORTH AMERICA (2 POSITIONS)

North America (Remote/Hybrid) • Phenom Cloud

About Us

Phenom Cloud is a partner in enterprise digital transformation. We lead with innovative cloud, business, ERP, and people‑centric solutions, crafting groundbreaking strategies from our global innovation hubs to meet your unique needs. Our blend of deep expertise and best practices empowers you to boost performance, drive continuous improvement, and secure lasting results.

Position Summary

Phenom Cloud is seeking an experienced and client‑focused Principal Technology Consultant – People Technology to join our People Solutions practice. This senior consulting role leads complex enterprise implementations and serves as a trusted advisor to clients across Learning, Talent, Performance, Succession, Compensation, and broader HCM transformation initiatives.

The Principal Technology Consultant will lead clients from discovery and solution design through configuration, integration, testing, deployment, stabilization, and optimization. You will work closely with HR, IT, business leaders, project managers, and technical teams to translate business priorities into scalable technology solutions and measurable outcomes. Beyond individual project delivery, you will provide solution leadership across engagements, guide implementation teams, mentor consultants, identify delivery risks, and help establish best practices and accelerators across Phenom Cloud's People Solutions practice.

This role is ideal for an experienced consultant who combines strong HR technology expertise, technical understanding, client leadership, and enterprise implementation experience and enjoys solving complex transformation challenges.

Duties & Responsibilities

• Serve as a trusted advisor and senior technology implementation lead for enterprise clients throughout the implementation lifecycle.
• Lead discovery workshops and strategic conversations with HR, Learning, Talent, IT, and business stakeholders to understand business objectives, current-state challenges, technology requirements, and desired outcomes.
• Assess existing business processes and technology environments, identify functional and technical gaps, and recommend future‑state solutions aligned with business priorities.
• Translate complex business requirements into scalable solution designs, configurations, integrations, data strategies, reporting solutions, and implementation roadmaps.
• Provide overall solution leadership across Learning, Talent, Performance, Succession, Compensation, and related HCM implementations.
• Lead configuration and solution‑design decisions, ensuring solutions follow platform capabilities, implementation best practices, scalability, maintainability, and client objectives.
• Guide the design of enterprise integrations involving APIs, web services, SSO, middleware, SFTP/file‑based interfaces, HRIS platforms, identity systems, and third‑party applications.
• Provide leadership for data migration activities, including data strategy, mapping, transformation, validation, reconciliation, and migration readiness.
• Define reporting, analytics, and dashboard strategies that provide actionable insights to HR, Learning, Talent, and business leadership.
• Identify opportunities to improve client environments through automation, integration, workflow optimization, analytics, AI, and complementary technology solutions.
• Lead solution reviews, configuration walkthroughs, design reviews, and technical discussions with client and internal stakeholders.
• Establish and oversee testing strategies across unit testing, system integration testing, regression testing, and User Acceptance Testing (UAT).
• Provide leadership during deployment planning, cutover, go‑live readiness, production deployment, stabilization, and post‑go‑live optimization.
• Troubleshoot and provide guidance on complex functional and technical issues, including root‑cause analysis and coordination across client teams, vendors, and internal resources.
• Proactively identify solution risks, delivery dependencies, scope gaps, architecture concerns, and implementation challenges and recommend appropriate mitigation strategies.
• Partner with project managers to ensure project scope, milestones, dependencies, risks, and client expectations remain aligned throughout the engagement.
• Communicate complex functional and technical concepts clearly to both technical and non‑technical audiences, including senior and executive stakeholders.
• Build strong client relationships and establish credibility as a strategic advisor throughout the engagement.
• Mentor technology implementation consultants and technical consultants, providing guidance on solution design, client engagement, implementation methodology, and delivery quality.
• Review project deliverables and solution designs to ensure consistency, quality, scalability, and adherence to implementation standards.
• Support project escalations and provide senior‑level guidance to resolve complex client, solution, and delivery challenges.
• Collaborate with sales, pre‑sales, and consulting leadership during solutioning and scoping to validate implementation approach, assumptions, resource requirements, risks, and level of effort.
• Identify opportunities for additional consulting, optimization, managed services, analytics, integrations, and transformation initiatives based on evolving client needs.
• Develop and improve reusable implementation frameworks, accelerators, templates, solution patterns, methodologies, and best practices across the People Solutions practice.
• Contribute to the continued development of Phenom Cloud's consulting capabilities and thought leadership across HR technology, workforce transformation, and Enterprise AI.

Skills & Requirements

• 12 or more years of consulting experience in the HCM space, with more than 7 years of consulting experience in medium/large‑scale projects; alternatively, experience on the customer side owning an LMS/HCM product.
• Communication: clear and understandable; articulates complex topics well; presents professionally; strong writing skills.
• Problem Solving: analyses problems logically to identify root causes; seeks input from a wide range of sources and asks insightful questions.
• Presentation: able to command customer confidence as a subject‑matter expert; drives the group to the best applicable solution by applying in‑depth product and industry best practices.
• Presentation: projects confidence to help customers make the right decisions, utilizing Cornerstone and industry best practices; able to lead a group discussion.
• Presentation: able to engage with prospective customers during the scope discovery phase and drive discussion towards controlling project scope and schedules.
• Team Collaboration: contributes to overall team success in delivery and pre‑sales scenarios; drives the team to complete tasks on schedule and to a high standard of quality.
• Team Collaboration: provides support and guidance to consultants and analysts.
• Customer Satisfaction: understands the fundamentals of customer satisfaction for the software business; establishes trusting relationships with customers.
• Customer Satisfaction: continuously improves and seeks positive feedback from customers and internal stakeholders.
• Initiative: manages tasks with minimal supervision; leads and completes projects with complex customer requirements.
• Initiative: proactively spots and prevents project issues; manages risks and issues resolution; able to lead projects with premier clients.
• Deep subject‑matter expertise in relevant practice areas (e.g., learning management, talent management).
• Strong interpersonal skills and a high level of organizational skill, with the ability to coordinate the work of others.
• Degree with a Business major and technical minor preferred; proficiency with Microsoft Office and understanding of the basic Cornerstone technology platform.
• No direct reporting responsibilities in this role.
• Right to work in the United States.

Highly Desirable

• Cornerstone OnDemand certification(s).
• Experience with Odoo functional configuration.
• Change management experience or certification.
• Additional language skills relevant to target markets.

Benefits

• Competitive salary and compensation package, with performance‑related variable pay (bonus).
• Medical, dental, and vision insurance.
• 401(k) retirement plan with employer contributions.
• Life and disability insurance.
• Paid time off plus US public holidays.
• Flexible, remote‑first working with occasional client‑site attendance.
• Professional development budget and certification support (including Cornerstone and platform certifications).
• A culture of continuous innovation.