Principal Technical Services Engineer – CAD/PLM Demos

PTC

Boston (MA)

Remote

USD 130,000 - 155,000

Full time

14 days+

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Benefits offered by this job

Employee stock purchase program (ESPP)

Medical, dental and vision insurance

Paid time off and sick leave

401(k) with employer match

Commuter subsidy

Tuition reimbursement

Job summary

PTC is seeking a Principal level Onshape Specialist to join the Strategic Technical Services team in Boston. You will demonstrate our cloud-native CAD/PDM platform to prospects, guide customers through onboarding, and work with the success team to expand relationships.

The role requires deep CAD/PLM knowledge and strong communication skills. Based at our Boston Seaport HQ, you’ll collaborate with a fast-paced in-office team and help translate customer feedback into product improvements while

Qualifications

Experience with mechanical CAD software (Onshape, SOLIDWORKS, Autodesk Inventor, Creo, Siemens NX).
Experience in delivering product demonstrations.
Experience in troubleshooting complex customer requirements and engineering processes.
Excellent written and verbal communication skills.
Bachelor's Degree in Mechanical, Industrial, or Electrical Engineering, or a technical equivalent.

Responsibilities

Master our product and become an expert user.
Collaborate closely with the sales team to deliver exceptional product demonstrations.
Act as a product expert, addressing questions from customers and prospects working in conjunction with the customer success team.
Help build and cultivate customer relationships.
Develop technical product-related marketing content.
Expand our ever-growing library of demonstration content.
Liaise with the development team to relay feature requests from customers and prospects.
Continuously enhance your skills and knowledge.