Principal Technical Consultant

INTEGRATION APPLIANCE, INC.; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Intapp is seeking a Principal Technical Consultant to lead the technical delivery of Intapp solutions, acting as the design authority and trusted advisor to clients. You will partner with the Principal Consultant to drive architecture, integration management, and client enablement across multiple engagements.

The role requires extensive experience in SaaS professional services, hands-on integration expertise, and strong communication with both technical and non-technical stakeholders.

Qualifications

• 10–12 years in a technical implementation leadership role within SaaS Professional Services.
• Proficiency in web services (SOAP & REST), SQL, and Boomi platform integration services.
• Strong understanding of iterative development methodologies.
• Experience leading business process reviews, design reviews, and client change management.
• Bachelor's degree in a technical field or equivalent experience.
• Exceptional communicator able to translate technical concepts for non-technical stakeholders.
• Organized, adaptable, and able to manage multiple concurrent projects.
• Emotionally intelligent team player with strong written, verbal, and interpersonal skills.
• Analytical, goal-oriented, and committed to continuous learning.

Responsibilities

• Serve as the technical design authority for Intapp solutions throughout implementation.
• Partner with the Principal Consultant to lead functional and technical solution design.
• Act as trusted advisor and SME for all technical aspects of software delivery.
• Lead technical requirements gathering, data mapping workshops, and architectural design.
• Manage and triage design/configuration issues in JIRA; plan sprints and assign tasks.
• Guide clients toward industry-leading practices.
• Provide technical administration training and support change management with clients.
• Translate scoping and design decisions into actionable JIRA items and mentor engineers.
• Create and maintain centralized implementation and training collateral for delivery teams.
• Collaborate with Engagement Managers, Principal Consultants, and Solution Engineers to deliver within scope and budget.
• Partner with Product, Support, Customer Success, and Professional Services to improve offerings.
• Support Sales in scoping solutions to new and current clients.

Skills

Technical leadership

Web services (SOAP/REST)

SQL

Boomi integration

Agile methodologies

JIRA

Client enablement

Communication

Data mapping

Solution design

Education

Bachelor's degree in a technical field

Tools

Boomi

JIRA

MS Office (Word, Excel, PowerPoint, Visio)

Job description

The PrincipalTechnical Consultant leads the technical delivery of Intapp solutions, serving as the technical design authority and trusted advisor to clients. Working alongside the Principal Consultant, this role drives requirements gathering, solution architecture, integration management, and client enablement while collaborating cross-functionally to improve products, processes, and implementation practices.

What You Will Do

• Serve as the technical design authority for Intapp solutions (Intapp Open, Time, Walls) throughout implementation
• Partner with the Principal Consultant to lead functional and technical solution design
• Act as trusted advisor and subject matter expert for all technical aspects of software delivery
• Lead technical requirements gathering, data mapping workshops, and architectural design
• Manage and triage design/configuration issues in JIRA; plan sprints and assign Solution Engineer tasks
• Guide clients toward industry-leading practices
• Provide technical administration training and support change management with clients
• Drive sprint planning by translating scoping and design decisions into actionable JIRA items, then mentor Solution Engineers throughout execution to ensure solution designs meet technical and client requirements.
• Create and maintain centralized implementation and training collateral for delivery teams
• Collaborate with Engagement Managers, Principal Consultants, and Solution Engineers to deliver solutions within scope and budget
• Partner with Product, Support, Customer Success, and Professional Services teams to improve offerings
• Support Sales in scoping solutions to new and current clients

What You Will Need

• 10-12 years in a technical implementation leadership role within SaaS Professional Services
• Proficiency in web services (SOAP & REST), SQL, and Boomi platform integration services
• Strong understanding of iterative development methodologies
• Demonstrated experience leading business process reviews, design reviews, and client change management
• Bachelor's degree in a technical field or equivalent experience
• Exceptional communicator — able to translate technical concepts for non-technical stakeholders
• Organized, adaptable, and capable of managing multiple concurrent projects independently
• Emotionally intelligent team player with strong written, verbal, and interpersonal skills
• Analytical, goal-oriented, and committed to continuous learning
• Proficient in Microsoft Office productivity tools (Word, Excel, PowerPoint, Visio)

Preferred Qualifications

• Hands-on experience with Intapp products
• Background in Legal, Financial, or Professional Services, including familiarity with industry-standard systems (new business intake, conflicts, time capture, ethical walls)
• Experience with systems and business process integrations, automation, and master data management; Boomi integration development
• Software development knowledge with a solid understanding of logic, patterns, and algorithms
• Familiarity with enterprise systems (ERP, PMS, CRM, HR, Financial) and cloud/SaaS environments
• Experience with issue tracking systems such as JIRA and MS office productivity tools

What you will gain

At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to:

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most.
• We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long‑term value that we can all be proud of.

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Intapp builds AI software to power the world’s top investment, legal, and consulting firms. Our clients face unique challenges: they must track and manage complex client relationships, navigate strict regulatory requirements, and manage sensitive deal information. We develop software specifically for these needs, helping firms find and win business, onboard clients safely and manage risk, deliver exceptional work, and capture full value. Today, more than 2,700 firms worldwide rely on Intapp, including 95 of the Am Law 100, 16 of the top 20 accounting firms, and more than 1,700 private capital, investment banking, and real assets firms. Intapp has helped firms achieve measurable impact — from 25% more pitch opportunities to 55% faster client onboarding — turning intelligence into competitive advantage. Founded in 2000 and headquartered in Palo Alto, California, Intapp completed a successful IPO on June 30, 2021 (NASDAQ: INTA). Alongside a global ecosystem of partners, Intapp accelerates innovation and integration, ensuring our clients are always at the forefront of transformation.