Principal SRE & Reliability Architect (Remote)

Francisco Partners; United States; On-site; USD 175,000 - 262,000; Full time

Job summary

Merative is seeking a senior Reliability Engineer to define and govern service level objectives, drive observability standards, and own the incident lifecycle for PHI-bearing cloud platforms.

You will lead capacity planning, performance engineering, disaster recovery design, and partner with development teams to embed resilience into product architecture. Strong leadership and automation expertise are essential.

Qualifications

• 10+ years’ experience in software engineering, systems engineering, or infrastructure operations with demonstrated progression into a principal or staff level technical role.
• Demonstrated experience informally leading teams, projects or people to successful outcomes.
• Demonstrated experience operating production SaaS at scale against formal availability commitments.
• Demonstrated experience designing and implementing operational automation that measurably reduced manual effort or recovery time.

Responsibilities

• Provide technical guidance, mentorship, and leadership to engineers across development, QA, and operations teams.
• Interact regularly with management on matters concerning multiple functional areas, departments, and/or customers.
• Act as a senior point of escalation for complex or high-severity production issues.
• Build reliability capability in others through design reviews, pairing, and blameless post-incident learning.
• Foster a culture and develop approaches that generate innovative ideas, products, and services.

Skills

Organized

Analytical

Growth Mindset

Quick Learner

Systems Thinking

Technical Acumen

Automation

Communication

Leadership

Priority Management

Composure Under Pressure

Collaboration

Education

Degree in CS/Engineering or related field

Tools

Azure

Terraform

Bicep/ARM

Ansible

CI/CD

Kubernetes/AKS

Prometheus/Grafana

Distributed tracing

Python/Go/Bash/Java

Linux

Incident management

Job description

Merative is seeking a senior Reliability Engineer to define and govern service level objectives, drive observability standards, and own the incident lifecycle for PHI-bearing cloud platforms.

You will lead capacity planning, performance engineering, disaster recovery design, and partner with development teams to embed resilience into product architecture. Strong leadership and automation expertise are essential.