AI-Driven Principal SRE — Remote & Cloud Reliability

UnitedHealth Group

Eden Prairie (MN)

Hybrid

Confidential

Full time

5 days ago

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Benefits offered by this job

Remote work options

Job summary

UnitedHealth Group's Optum Financial is seeking a Principal Site Reliability Engineer to lead the evolution of our reliability platform. You will design AI-assisted workflows, improve observability, and drive automation across Azure and AWS environments.

You’ll mentor engineers, set reliability standards, and partner with cross-functional teams to accelerate incident detection, triage, recovery, and governance while maintaining security and compliance.

Qualifications

10+ years of experience in software engineering, platform engineering, DevOps, or SRE roles.
3+ years of experience in a principal, staff, lead, or senior technical leadership role.
5+ years of experience with cloud platforms and container orchestration, preferably Azure or AWS.
3+ years of experience with observability tools such as OpenTelemetry, Prometheus, Grafana, Datadog, or similar platforms.

Responsibilities

Build AI-assisted SRE capabilities to accelerate incident detection, triage, mitigation, and recovery.
Connect observability, deployment, runbook, ownership, and incident data into actionable context.
Design human-in-the-loop workflows for safe mitigation, approvals, recovery verification, and auditability.
Standardize OpenTelemetry, SLIs, SLOs, error budgets, and reliability scorecards across critical services.
Improve alert quality by reducing noise and clarifying customer impact.
Lead resiliency testing, DR exercises, chaos engineering, and automated recovery validation.
Mentor engineers and drive reliability improvements across Optum Financial.