Principal Software Engineer (Platform Billing Core)

Elastic; United States; A distancia; USD 180.000 - 270.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Flexible location

Generous vacation

Parental leave

Volunteer time

Charitable matching

Descripción de la vacante

Elastic is seeking a Principal Software Engineer for the Billing Core domain. You will own complex billing and account management systems spanning multiple services and cloud providers, and drive architecture, data pipelines, and reliability initiatives.

You will design scalable solutions, mentor engineers, and collaborate with Product, SRE, and Cloud Infrastructure teams to improve deployment, observability, and CI/CD practices in a global, async environment.

Formación

• 8+ years in backend or platform engineering.
• Strong Python and PostgreSQL expertise.
• Experience with SaaS billing or financial systems is a plus.

Responsabilidades

• Own complex billing and account management systems across services.
• Build large-scale data pipelines for billing data ingestion.
• Improve observability, incident response, and reliability.
• Mentor engineers and set technical direction.
• Collaborate with Product, SRE, and Cloud teams to set roadmap.

Conocimientos

Python

PostgreSQL

Observability

Cloud infrastructure

Mentoring

DoD IL4 eligibility

Herramientas

AWS

GCP

Azure

Descripción del empleo

• Billing powers Elastic’s Cloud business
• It runs across AWS, GCP, and Azure in over 50 regions
• We oversee usage-based metering, consumption billing, and marketplace integrations at global scale
• The Billing Core team owns the data layer that makes billing correct, auditable, and automated
• We work across two areas:
• Usage — Collect and process usage and cost data
• This data is the foundation of our billing and financial reporting
• Engine — Turn hourly usage data into customer invoices and revenue records
• We are looking for a Principal Software Engineer to drive technical direction within the Billing Core domain
• This is a hands‑on role
• You will design systems, improve how we operate, and work across teams
• You will help our billing services grow in scale, reliability, and developer productivity
• You will work closely with Product, SRE, and Cloud Infrastructure teams
• Own complex billing and account management systems that span multiple services and cloud providers
• Build large‑scale data pipelines for billing data ingestion, transformation, and reconciliation
• Improve observability, incident response, and reliability of core billing systems using modern DevOps practices
• Shape system architecture for scale and modularity. Guide service design, API structure, and data modelling
• Work with SRE and Cloud teams to improve deployment, monitoring, and CI/CD pipelines
• Own PostgreSQL data architecture and performance. Focus on query speed, schema quality, and high availability
• Be the go‑to technical reviewer for the billing core stack. Maintain technical consistency and quality standards
• Mentor engineers and tech leads across the Billing organization. Help raise the bar on design and operational standards
• Work with Product, Design, and Finance to set roadmap priorities. Make sure plans are feasible and aligned with business goals
• Take part in on‑call rotations. Make sure systems are production‑ready through automation, resilience testing, and alerting

Benefits

• Toast to your health: Fully paid health coverage for you and your family, in many locations.
• Craft your calendar: Flexible location and schedule for most roles.
• Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
• Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
• Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
• Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).

Clear written and verbal communication skills. Able to influence across teams and speak to both technical and non-technical partnersProven experience improving reliability, observability, and incident response in production systemsTrack record of mentoring engineers, setting technical direction, and raising engineering standardsExperience with SaaS billing, metering, or financial systems is a real plusComfortable working on your own in a global, distributed, and async environmentAble to work across projects, work across functions and teams, and adapt to changing team structuresAbility to lead multi-quarter projects across teams — building consensus and delivering results8+ years in backend or platform engineering, with solid skills in Python and PostgreSQL (schema design, performance, high availability)Eligible to work in Department of Defense (DoD) Impact Level 4 or above cloud service environmentsSolid background in cloud infrastructure (AWS, GCP, or Azure), including networking, IAM, monitoring, and deploymentTrack record of using AI to speed up development, debug complex systems, and improve code quality — while owning the outcomes