Principal Software Engineer - AI-Driven Cloud Reliability

Zscaler, Inc.; Santa Clara (CA); Hybrid; USD 185,000 - 265,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive benefits

Paid time off

Job summary

Zscaler, Inc. is seeking a Principal Software Development Engineer for a hybrid role in Santa Clara, CA.

You will lead an engineering team focused on deep troubleshooting across OS, networking, and distributed systems, and drive AI-based solutions to reduce triage time while building scalable cloud security capabilities. You’ll partner with product and engineering teams to deliver reliable cloud security for global customers, mentoring a culture of learning and collaboration and guiding a

Qualifications

• Foundational understanding of AI/ML technologies and applying them to optimize outcomes.
• Experience leading software development, sustenance, or escalation engineering teams.
• Proficient in Python, Go, and Linux; SD-WAN, micro-segmentation and SASE/SSE experience a plus.
• Proven ability to develop troubleshooting and monitoring automation; root-cause analysis.
• Reliability engineering or developer background; delivering diagnosable-by-design capabilities.

Responsibilities

• Lead and scale the engineering team for deep troubleshooting across OS, networking, and distributed systems.
• Codify learnings into diagnostics and automation for the Zero Trust Branch platform.
• Partner with cross-functional teams to deliver reliable, scalable cloud security solutions.

Skills

Python

Go

Linux

AI/ML

Networking

SASE

Education

Bachelor's degree in Computer Science

Job description

Zscaler, Inc. is seeking a Principal Software Development Engineer for a hybrid role in Santa Clara, CA.

You will lead an engineering team focused on deep troubleshooting across OS, networking, and distributed systems, and drive AI-based solutions to reduce triage time while building scalable cloud security capabilities. You’ll partner with product and engineering teams to deliver reliable cloud security for global customers, mentoring a culture of learning and collaboration and guiding a