Principal Scientist, CX Insights & Product Experience

heinz; Warrendale (Allegheny County); On-site; USD 120,000 - 180,000; Full time

Job summary

Heinz in Warrendale, United States, seeks a Principal Scientist for CX Product Insights to lead consumer experience research across an assigned portfolio. You will architect fit-for-purpose CX learning strategies from ideation to launch, ensuring methodological rigor and evidence-based decisions that accelerate product and packaging innovations.

The role requires coordinating with R&D, Marketing, Insights, Analytics, Culinary, and external suppliers, coaching teams, and defining standards for CX

Qualifications

• Bachelor's degree from a relevant field.
• ,

Responsibilities

• Provide CX technical leadership for the assigned portfolio/platforms.
• Architect end-to-end CX learning plans from exploration to validation.
• Translate consumer learning into clear experience requirements for product development.
• Lead stakeholder readouts and tailor depth for executive vs. technical audiences.
• Coach teams on CX methods and best practices.

Skills

CX research methods

Study design

Synthesis & storytelling

Stakeholder management

Cross-functional leadership

Technical leadership

Education

Bachelor's degree in a related STEM/behavioral field

Tools

Survey platforms

Statistical analysis tools

Job description

Heinz in Warrendale, United States, seeks a Principal Scientist for CX Product Insights to lead consumer experience research across an assigned portfolio. You will architect fit-for-purpose CX learning strategies from ideation to launch, ensuring methodological rigor and evidence-based decisions that accelerate product and packaging innovations.

The role requires coordinating with R&D, Marketing, Insights, Analytics, Culinary, and external suppliers, coaching teams, and defining standards for CX