Principal Risk & Process Improvement Lead (Hybrid)

Capital One; Richmond (VA); Hybrid; USD 110,000 - 138,000; Full time

Job summary

Capital One, in the Well Managed Team for Business Cards & Payments (BC&P), seeks a Principal Risk Associate to strengthen risk governance and process maturity. You will collaborate across cross-functional teams to implement automated controls, ensure regulatory compliance, and lead GenAI-related initiatives.

Ideal candidates have 4+ years in risk or audit, strong project management skills, and a track record of driving automation and data-driven improvements in complex operations.

Qualifications

• Minimum 4 years in risk management, project management, or related controls.
• Experience driving cross-functional operational initiatives with business and risk teams.
• Proven ability to implement automation and data-driven insights to improve processes.

Responsibilities

• Regulatory Oversight: ensure compliance with evolving laws such as Dodd-Frank and related rules.
• GenAI Governance: collaborate to establish governance for GenAI use across BC&P.
• LAUNCH Initiative: coordinate with stakeholders to drive the change initiative efficiently.

Skills

Risk Management

Project Management

Process Management

Compliance

Audit

Education

Bachelor’s Degree or military experience

Tools

GenAI

Workflow Automation

Data Visualization

Job description

Capital One, in the Well Managed Team for Business Cards & Payments (BC&P), seeks a Principal Risk Associate to strengthen risk governance and process maturity. You will collaborate across cross-functional teams to implement automated controls, ensure regulatory compliance, and lead GenAI-related initiatives.

Ideal candidates have 4+ years in risk or audit, strong project management skills, and a track record of driving automation and data-driven improvements in complex operations.