Principal Product Manager, Ticketing & Events (Remote)

Bazeta; Boston, New York (MA, NY); Hybrid; USD 190,000 - 304,000; Full time

Job summary

Toast is seeking a Principal Product Manager for Toast Ticketing, a senior IC role responsible for end-to-end product strategy and commercialization. You’ll partner with engineering, design, sales, onboarding, and marketing to bring ticketing from open beta to general availability.

You will spend significant time with customers, shaping the backlog, roadmap, and pricing strategy while leveraging AI tools to prototype and analyze scenarios.

Qualifications

• 8+ years of product management experience
• Experience taking a product from first customers to growth
• Ability to derive decisions from customer interactions
• Experience owning end-to-end revenue products
• Ability to measure and act on data
• Proficiency with AI tools in daily work

Responsibilities

• Own the ticketing roadmap from open beta to GA
• Lead weekly build loop with engineering
• Identify value points from customer feedback and double down or drop
• Drive commercialization with GTM and leadership
• Ensure live customers are healthy and payment issues are resolved
• Own business metrics like ticket sales and revenue

Skills

Product strategy

Cross-functional leadership

Pricing & GTM

SQL/data analysis

AI tooling

Tools

SQL

Code prototyping

Job description

Toast is seeking a Principal Product Manager for Toast Ticketing, a senior IC role responsible for end-to-end product strategy and commercialization. You’ll partner with engineering, design, sales, onboarding, and marketing to bring ticketing from open beta to general availability.

You will spend significant time with customers, shaping the backlog, roadmap, and pricing strategy while leveraging AI tools to prototype and analyze scenarios.