Enterprise Product Lead - AI-Driven Platform & Integrations

Toast; United States; Hybrid; USD 149,000 - 304,000; Full time

Job summary

Toast is seeking a Principal Product Manager for Enterprise to lead roadmap and delivery for our largest customers. You will partner with engineering, design, and cross-functional teams to deliver strategic features, integrations, and platform offerings that unlock business value.

You will drive customer outcomes, manage backlogs, communicate updates, and advocate for AI-powered product discovery while shaping Toast's enterprise product strategy.

Qualifications

• Experience across all SDLC stages from ideation to customer delivery.
• Strong cross-team collaboration and stakeholder management.
• Excellent program management and communication with bias to action.
• 5+ years in senior product management roles.
• Ability to prioritize, meet deadlines, and solve problems.

Responsibilities

• Own product strategy and execution for enterprise product areas.
• Drive roadmaps for Toast Enterprise full-service customers.
• Manage backlogs with user stories in agile environment.
• Monitor process health metrics for quality and velocity.
• Communicate product updates to stakeholders and drive adoption.
• Develop long-term strategic roadmap to improve product-market fit.
• Collaborate with R&D, solutions, sales, and marketing.
• Advocate for AI tooling to accelerate discovery and delivery.
• Partner with GTM teams to align on strategic vision.

Skills

Cross-functional leadership

Program management

Communication skills

Enterprise software

Customer collaboration

Senior product management

Prioritization & planning

Job description

Toast is seeking a Principal Product Manager for Enterprise to lead roadmap and delivery for our largest customers. You will partner with engineering, design, and cross-functional teams to deliver strategic features, integrations, and platform offerings that unlock business value.

You will drive customer outcomes, manage backlogs, communicate updates, and advocate for AI-powered product discovery while shaping Toast's enterprise product strategy.