Principal Product Manager: AI-Driven Member Experience

Blue Shield of CA; Long Beach (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Stellarus is seeking a Product Manager, Principal to drive strategy and delivery of digital healthcare solutions for a broad member base. You will shape how members access benefits, with a focus on scalable, member-centric features and AI-enhanced experiences.

You will lead initiatives to integrate AI/ML, translate complex requirements into clear product backlogs, and collaborate with engineering and QA to ensure reliable, compliant delivery.

Qualifications

• Requires a bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires 10 years of prior relevant experience
• Requires experience contributing to product vision, strategy, and roadmap execution aligned with business, customer, and user needs
• Requires proficiency translating customer, business, regulatory, and workflow needs into clear product requirements, user stories, acceptance criteria, expected system behavior, and backlog priorities
• Requires proficiency working with engineering and QA on technical product delivery, including APIs, integrations, data flows, permissions, system behavior, dependencies, reliability considerations, and delivery trade-offs
• Requires portfolio-level thinking - investment prioritization across multiple product areas/domains
• Requires experience defining operating models/governance (intake, prioritization, decision rights, KPIs)

Responsibilities

• Lead initiatives to integrate AI and machine learning into digital products, creating intuitive, predictive and personalized member experience
• Shape strategy and delivery of digital solutions that empower members to access and understand healthcare benefits
• Collaborate with engineering and QA to ensure effective delivery and alignment with regulatory and user needs

Skills

Product vision

Roadmap execution

Requirements gathering

APIs & integrations

QA collaboration

Portfolio thinking

Governance / operating models

Education

Bachelor's degree or equivalent experience

Tools

APIs

Integrations

Job description

Stellarus is seeking a Product Manager, Principal to drive strategy and delivery of digital healthcare solutions for a broad member base. You will shape how members access benefits, with a focus on scalable, member-centric features and AI-enhanced experiences.

You will lead initiatives to integrate AI/ML, translate complex requirements into clear product backlogs, and collaborate with engineering and QA to ensure reliable, compliant delivery.