Principal PM, Repairer Experience - AI-Driven Automation

Icehouseventures; Austin (TX); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Healthy, Catered Lunches

Annual wellness allowance

Paid parental leave

Commute allowance

Architecturally designed offices

Flexible work environment

Team celebrations and events

Job summary

Icehouseventures is seeking a Principal/Staff PM for Repairer Experience in Austin, Texas. This role is focused on improving the experience for repairers, overseeing product development across various applications, and ensuring user satisfaction.

You will be accountable for key metrics and integrations, aiming to automate workflows progressively while maintaining close contact with customers. This is a full-ownership role, perfect for those with a strong passion for user-centric product management.

Qualifications

• 5+ years owning complex B2B software products with accountability for outcomes.
• Experience with API-first or integration-dependent products.
• Strong intuition for automation and user value.

Responsibilities

• Own the end-to-end product experience for repairers.
• Drive progressive automation of workflows.
• Gather data and insights from user interactions.

Skills

Customer obsession

UX quality

Product strategy

Rapid prototyping

Strong analytical skills

Job description

Icehouseventures is seeking a Principal/Staff PM for Repairer Experience in Austin, Texas. This role is focused on improving the experience for repairers, overseeing product development across various applications, and ensuring user satisfaction.

You will be accountable for key metrics and integrations, aiming to automate workflows progressively while maintaining close contact with customers. This is a full-ownership role, perfect for those with a strong passion for user-centric product management.