Principal Platform Engineer – AI‑Driven Infra

Klaviyo Inc.; Boston (MA); Hybrid; USD 244,000 - 366,000; Full time

Job summary

Klaviyo is seeking a hands-on principal for compute, networking, storage, runtimes, CI/CD, and observability to architect its service platform. This IC role requires setting technical standards and leading via design, code, and incident excellence with no direct reports.

You will define platform SLOs, drive reliability, improve developer velocity, and embed AI to accelerate shipping speed and safety across teams.

Qualifications

• 10+ years building and operating cloud platforms (compute, networking, storage).
• Deep Kubernetes expertise and production observability discipline.
• Experience with multi-region HA and SLO/rule-based reliability.

Responsibilities

• Architect and evolve the Kubernetes platform, service mesh, networking, storage, and CI/CD pipelines.
• Define platform SLOs and guide reliability vs velocity through error budgets and reviews.
• Improve developer velocity with measurable improvements to build/deploy times.
• Lead capacity planning and guardrails for cost, security, and compliance.

Skills

Kubernetes

Service mesh

CI/CD

Observability

Multi-region HA

Incident management

AI tooling

Platform engineering

Automation

Code quality

Tools

Terraform

IaC tooling

Monitoring tools

Job description

Klaviyo is seeking a hands-on principal for compute, networking, storage, runtimes, CI/CD, and observability to architect its service platform. This IC role requires setting technical standards and leading via design, code, and incident excellence with no direct reports.

You will define platform SLOs, drive reliability, improve developer velocity, and embed AI to accelerate shipping speed and safety across teams.