Principal Forward-Deployment Engineer

HCL Technologies Limited; Frisco (TX); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical Insurance

401(k) retirement plan

Paid time off

Job summary

HCLTech in Frisco, Texas is seeking a Principal Forward Deployment Engineer to lead end-to-end deployment of scalable Generative AI and agentic systems in complex customer environments.

You will partner with engineering, product, and platform teams to transform workflows into production-grade solutions with strong evaluation practices, safety guardrails, observability, and reliability.

The role requires ownership of deployments, design of multi-agent pipelines, and mentoring junior engineers.

Qualifications

• Principal-level ownership of multiple customer deployments and delivery pipelines.
• Demonstrated experience building and deploying LLM/GenAI solutions.
• Cloud architecture and deployment experience (Azure / AWS / GCP).
• Experience with OpenAI / Anthropic / Azure OpenAI APIs.
• Hands-on use of agent frameworks (AutoGen, CrewAI, LangGraph, etc.).
• Familiarity with vector databases (Pinecone, Chroma, FAISS, Weaviate).
• Prior Forward Deployment Engineering or applied AI deployment experience.
• Knowledge of observability stacks, reliability engineering, and cost/perf tuning.

Responsibilities

• Lead customer-embedded deployments from discovery through pilot, stabilization, and full production rollout.
• Design multi-agent workflows, enterprise-grade RAG pipelines, orchestration layers, and integration patterns.
• Build evaluation harnesses, safety/ethical guardrails, monitoring dashboards, and failure-mode detection.
• Optimize latency, throughput, reliability, and cost for LLM-powered applications at scale.
• Diagnose and resolve issues across agents, APIs, data layers, and model-serving infrastructure.
• Produce reusable architectural patterns, reference implementations, and platform feedback for product teams.
• Work closely with security, governance, and platform engineering teams on responsible deployment practices.
• Mentor Forward Deployment Engineers, guide design reviews, and set engineering quality bars.
• Represent engineering in customer conversations, articulating tradeoffs, risks, and solution paths.

Skills

GenAI deployments

Cloud deployment

Tools

OpenAI API

Agent frameworks (AutoGen, CrewAI, LangGraph)

Vector databases (Pinecone, Chroma, FAISS, Weaviate)

Job description

HCLTech in Frisco, Texas is seeking a Principal Forward Deployment Engineer to lead end-to-end deployment of scalable Generative AI and agentic systems in complex customer environments.

You will partner with engineering, product, and platform teams to transform workflows into production-grade solutions with strong evaluation practices, safety guardrails, observability, and reliability.

The role requires ownership of deployments, design of multi-agent pipelines, and mentoring junior engineers.