Principal Engineer: Copilot Studio & AI Governance

Western Alliance Bank; Dallas (TX); On-site; USD 160,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

401(k) matching program

Tuition assistance

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank is seeking a Principal Engineer I to lead Copilot Studio governance and enterprise-wide AI initiatives in Dallas. You will deliver standards, guardrails, and runbooks for secure, compliant agent development and partner with security, risk, and legal teams to ensure regulatory alignment.

You will mentor engineers, drive governance programs, and communicate strategic IT considerations to stakeholders while advancing platform capabilities and adoption across the bank.

Qualifications

• 8+ years of related experience.
• Bachelor's degree required; Masters/MBA preferred.
• Leadership experience in cross-functional settings.
• Expertise in Intelligent Automation concepts (OCR/ICR, tagging, extraction, summarization, sentiment).
• Strong knowledge of Generative AI and Agentic AI concepts and development practices.
• Familiarity with financial services regulatory obligations and governance.

Responsibilities

• Establish governance standards, development frameworks, and operational procedures for Copilot Studio aligned with enterprise architecture, security, compliance, and SDLC requirements.
• Define and enforce guardrails for agent development, including environment strategy, solution management, connector usage, and prompt engineering standards.
• Partner with Enterprise Architecture, Information Security, Risk, Legal, and Compliance to review and approve Copilot Studio solutions for regulatory adherence.
• Develop and maintain governance artifacts: reference architectures, design patterns, templates, and runbooks for AI solutions.
• Monitor industry trends and AI governance practices to improve platform controls and adoption strategies.
• Define Responsible AI controls including monitoring, data protection, and transparency.
• Establish agent lifecycle management and certification processes, including production readiness reviews.
• Develop standards for prompt management, knowledge source validation, and conversation logging.
• Ensure AI solutions comply with enterprise policies and responsible AI principles.
• Mentor engineers and lead communities of practice to accelerate adoption with governance.
• Act as SME for Copilot Studio capabilities, guiding business and technology stakeholders.

Skills

Leadership

Cross-functional collaboration

Governance and security

AI governance

Regulatory compliance

Strategic alignment

Mentoring

Effective communication

Project management

Architectural oversight

Education

Bachelor's degree in related field

Master's degree or MBA preferred

Tools

Copilot Studio

Power Platform

OpenAI / Azure OpenAI

Blue Prism

Nintex K2/Apps

Automation Anywhere

Job description

Western Alliance Bank is seeking a Principal Engineer I to lead Copilot Studio governance and enterprise-wide AI initiatives in Dallas. You will deliver standards, guardrails, and runbooks for secure, compliant agent development and partner with security, risk, and legal teams to ensure regulatory alignment.

You will mentor engineers, drive governance programs, and communicate strategic IT considerations to stakeholders while advancing platform capabilities and adoption across the bank.