Principal Engineer - AI-Driven Search & Personalization

salesforce.com, inc.; San Francisco (CA); On-site; USD 197,000 - 314,000; Full time

Benefits offered by this job

Equity

Health benefits

401(k)

Job summary

Salesforce is seeking a Principal Member of Technical Staff to guide the engineering vision for AgentExchange's Search and Personalization. You will own the technical roadmap for multi-turn agentic discovery, AI-enabled summaries, and personalized recommendations across the Salesforce ecosystem.

You will collaborate with Product, Platform Services, Marketing and Growth, and Embedded Exchanges teams to deliver scalable search surfaces and contextual discovery across AgentExchange surfaces.

Qualifications

• 10+ years of software engineering with leadership in enterprise-scale search or ML-infused platforms.
• Proven ability to define long-term technical vision and roadmaps for large domains.

Responsibilities

• Lead architectural design and delivery of major Search & Personalization capabilities.
• Drive AI-native engineering practices and platform modernization.
• Mentor engineers and influence cross-functional stakeholders.

Skills

Search & personalization design

GenAI / AI-native

Backend development

Elasticsearch/OpenSearch/Solr

Architectural leadership

Education

Bachelor's degree in CS or related

Tools

Elasticsearch/OpenSearch/Solr

Node.js/Java

Job description

Salesforce is seeking a Principal Member of Technical Staff to guide the engineering vision for AgentExchange's Search and Personalization. You will own the technical roadmap for multi-turn agentic discovery, AI-enabled summaries, and personalized recommendations across the Salesforce ecosystem.

You will collaborate with Product, Platform Services, Marketing and Growth, and Embedded Exchanges teams to deliver scalable search surfaces and contextual discovery across AgentExchange surfaces.