Principal Customer Value Manager (m/f/d)

Buynomics; Deutschland; Hybrid; USD 103,603 - 149,649; Full time

Benefits offered by this job

Urban Sports Club Membership

Deutschlandticket

Learning Budget

Local language classes

Regular company events

Job summary

Buynomics is seeking a Principal Customer Value Manager (m/f/d) to lead partnerships with multinational corporations and enable data‑driven decision‑making through our Virtual Customer platform.

You will drive customer adoption, own strategic growth opportunities, and coordinate a team to deliver exceptional client outcomes across departments and regions.

Qualifications

• 5+ years in revenue growth management, consulting, or similar high‑performance environment.

Responsibilities

• Build and nurture relationships with multinational clients as primary contact and strategic advisor.
• Drive customer success by enabling adoption and demonstrating value of Buynomics.
• Plan and execute up‑selling and cross‑selling to expand product usage across departments and units.
• Conduct onboarding sessions, tool trainings, and sparring sessions to grow revenue.
• Lead and coordinate the efforts of Customer Value Specialists for a seamless service.
• Identify client needs and collaborate with internal teams to prioritise product enhancements.
• Partner with Solution Engineering, Sales, and other teams on data‑driven initiatives for upsells.

Skills

RGM experience

Customer engagement

Project management

AI tools

Excel & PowerPoint

English fluency

Education

Bachelor’s degree in business or economics

Tools

PowerPoint

Excel

Job description

About Buynomics:

“What will customers buy?” This is the essential question driving all commercial decisions. At Buynomics, we have developed Virtual Customer technology to answer this question 100x faster and with unmatched precision. Our platform replaces gut-driven decisions and outdated tools like spreadsheets, empowering companies to make data-driven, transparent, and customer-focused commercial choices.

As the operating system for commercial decision-making, Buynomics provides businesses with a unified source of truth to tackle their market-facing challenges—from pricing to product offers, promotions, and more. Leveraging large-scale simulation technology, we digitize customer behavior to predict purchasing decisions in any environment. Our clients use Buynomics to optimize their portfolios, pricing strategies, promotions, trade terms, and beyond.

We are searching for a Principal Customer Value Manager (m/f/d) to lead partnerships with multinational corporations, champion product adoption, and enable data-driven decision‑making through the innovative Buynomics solution.

What you’ll do:

• Customer Partnership Leadership: Build and nurture strong relationships with a portfolio of multinational clients, acting as their primary contact and strategic advisor.
• Product Adoption & Success: Drive customer success with Buynomics by enabling the adoption of our solution and ensuring its value across their organization.
• Strategic Growth Opportunities: Plan and implement up‑selling and cross‑selling strategies to expand product usage across departments, users, and business units.
• Client Education: Conduct onboarding sessions, tool training workshops, and strategic sparring sessions, empowering clients with knowledge and best practices for revenue growth optimisation.
• Team Coordination: Lead and coordinate the efforts of Customer Value Specialists, ensuring a seamless service experience for clients.
• Customer‑Centric Innovation: Identify client needs and collaborate with internal teams to prioritise and deliver impactful product enhancements.
• Collaborative Initiatives: Partner with Solution Engineering, Sales, and other teams on data‑driven and upsell‑specific initiatives to further customer success.

What you’ll need:

• At least 5 years in revenue growth management (RGM), consulting or a similar high‑performance environment.
• A customer‑first mindset with a knack for solving complex challenges.
• Strong skills in project management, self‑management, and stakeholder alignment.
• Experience with use of AI tools
• Advanced knowledge of PowerPoint and Excel, with an affinity for quantitative data.
• Exceptional verbal and written communication skills and a passion for client engagement.
• A degree in business, economics, or a related field.
• Fluency in English; another European language is a plus.
• A proactive attitude with a desire to make a difference from day one.

What we offer:

• Dynamic Environment: Join a truly international and diverse team where your ideas matter.
• Flexible work options: Remote within Germany, with occasional visits to our Cologne HQ or Barcelona office, or a hybrid setup based in our Cologne office.
• Learning Budget: Take advantage of our employee development and education budget to enhance your skills.
• Local Language Classes: Participate in language lessons to support your integration and personal development.
• Urban Sports Club Membership
• Deutschlandticket
• Personal and professional growth opportunities
• Regular company events

Buynomics is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, colour, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. We’re a diverse team in so many ways, and we love it that way.

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