Principal, Cross-Border Growth & Tech Operations

Walmart; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Stock

Paid time off (PTO)

Health benefits

Job summary

Walmart seeks a Principal, Technology Operations – Customer Growth Strategy to lead cross-border growth initiatives. You will drive strategies spanning awareness, discovery, traffic, conversion, and engagement across markets, shaping how customers discover and adopt Walmart Exports.

You will partner with ECM/GTM, Product, Analytics, Marketing, and international teams to translate opportunities into executable plans and measurable growth outcomes.

Qualifications

• Bachelor's degree in CS/IS/related field plus 5 years’ PM/ops experience.
• Or 7 years’ PM/ops experience without degree.

Responsibilities

• Own the customer growth strategy across awareness, discovery, traffic, conversion, engagement, and retention.
• Partner with ECM/GTM, Product, Analytics, Marketing, and market teams to translate growth opportunities into executable plans.
• Use customer behavior, funnel performance, market insights, and experimentation to identify friction and prioritize investments.
• Develop strategies to strengthen awareness, adoption, and growth in existing markets.
• Build scalable customer growth to support new-country expansion.
• Identify opportunities across Walmart-owned and external customer touchpoints to improve program visibility and discovery.
• Establish goals and measurement frameworks to evaluate impact and optimize growth initiatives.

Skills

Growth strategy

Cross-functional leadership

Customer growth

Digital funnels

Stakeholder mgmt

Education

Bachelor's degree

Master’s degree

Job description

Walmart seeks a Principal, Technology Operations – Customer Growth Strategy to lead cross-border growth initiatives. You will drive strategies spanning awareness, discovery, traffic, conversion, and engagement across markets, shaping how customers discover and adopt Walmart Exports.

You will partner with ECM/GTM, Product, Analytics, Marketing, and international teams to translate opportunities into executable plans and measurable growth outcomes.