Principal Consultant, Managed Services

Shelby American, Inc.; Laguna Niguel (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

An innovative cloud solutions company is seeking a Principal Consultant for Managed Services to lead technical support for NetSuite clients. This role emphasizes optimizing client systems and mentoring junior staff, allowing you to leverage your expertise in a dynamic environment. You will collaborate with a talented team to enhance client satisfaction and drive process improvements. With a focus on personal growth and a comprehensive benefits package, this position offers a unique opportunity to make a significant impact while enjoying a flexible work environment.

Benefits

Medical Insurance with HSA contribution

Dental Insurance including orthodontics

Vision Insurance options

Unlimited PTO

401k Match 50% up to 3%

Cash reimbursement for Wellness program

Qualifications

• 5+ years of experience in NetSuite implementation and support.
• Strong understanding of NetSuite's core functionalities.

Responsibilities

• Provide advanced technical support and troubleshooting for NetSuite clients.
• Implement and optimize NetSuite configurations and integrations.

Skills

NetSuite Implementation

Technical Support

Problem-Solving

Communication Skills

Interpersonal Skills

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Information Systems

Tools

NetSuite

Job description

All Jobs > Principal Consultant, Managed Services

We are seeking a highly skilled and experienced NetSuite Managed Services Principal Consultant who will serve as a technical leader responsible for providing comprehensive support, optimization, and strategic guidance to NetSuite clients. You will leverage your deep understanding of NetSuite to troubleshoot complex issues, implement best practices, and ensure clients maximize the value of their NetSuite investment. This role offers the opportunity to work with diverse clients, collaborate with a talented team, and play a key role in shaping the success of our managed services practice.

Responsibilities

• Provide advanced technical support and troubleshooting for NetSuite clients.
• Identify and resolve complex technical issues through root-cause analysis.
• Perform system health checks and implement performance tuning strategies.
• Implement and optimize NetSuite configurations, customizations, and integrations.
• Collaborate with other team members to deliver high-quality solutions and knowledge share.
• Stay up-to-date with the latest NetSuite features, industry trends, and best practices.
• Mentor and coach junior team members, fostering their technical expertise and client service skills.
• Partner with clients to identify opportunities for process improvement and leverage NetSuite to achieve their business goals.
• Lead and manage client engagements within your area of expertise, ensuring successful outcomes.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 5+ years of experience in NetSuite implementation, configuration, and support.
• Proven track record of success in a managed services environment.
• Strong understanding of NetSuite's core functionalities and industry-specific modules.
• Excellent problem-solving and troubleshooting skills.
• Strong communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team.

At Luxent – YOU MATTER
We know one size doesn't fit all, which is why we offer a comprehensive benefits package that allows our team members to create a personalized plan best suited for their unique needs, including:

• Medical Insurance options with a company contribution to HSA
• Dental Insurance options including adult orthodontics
• Vision Insurance options
• Unlimited PTO
• Remote working environment
• 401k Match 50% up to 3% of your salary
• StayWell Program – a cash reimbursement up to $1000 a year toward Wellness

About Luxent

Luxent is a fast-paced cloud solutions company focused on helping businesses get more from their technology investments. Headquartered in Southern California with employees across the US. Our team of experts is creative, innovative, and up for the challenge of finding new ways to scale cloud-based software for growing businesses. Luxent is a leader in the NetSuite Cloud Platform and is part of the SuiteCloud Developers Network. Luxent works to build solutions which help to extend the NetSuite platform and help our customer to works as a premier partner and Solutions Developer to help companies select, implement, customize, adopt, and continue to grow with the leading cloud ERP solution.

Equal Opportunity Employer

Luxent is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely based on qualifications for the job to be filled.?

We strive to foster an inclusive working environment that enables all our Luxent to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation, or harassment.?

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [e-mail] .