Principal Automation Engineer, AI-Driven Platform

Q2; Austin (TX); Hybrid; USD 170,000 - 210,000; Full time

Benefits offered by this job

Hybrid work

Flexible time off

Career development

Health insurance

Parental leave

Volunteer programs

Job summary

Q2 is a leading provider of digital banking and lending solutions for banks, credit unions, and fintechs. The Principal Engineer role centers on owning the problem definition, architecture, and end-to-end delivery, building tools that speed the entire organization.

You will apply AI and self-hosted models to automate alerts, design secure, self-service platforms, and partner with executives to ensure platform stability and velocity across teams.

Qualifications

• Typically requires a Bachelor’s degree in Computer Science, Information Systems, or a related field and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience
• Strong proficiency in backend and scripting languages (C#, Go, Python)
• Experience building and consuming APIs at scale
• Knowledge of containerized applications and cloud-native environments
• Advanced experience with Grafana, Splunk, and telemetry pipelines
• Familiarity with public cloud platforms (AWS, GCP, Azure)
• Experience designing self-service tools for observability data access
• Strong troubleshooting skills across OS, app, and network layers
• Knowledge of Microsoft Internet Information Services and/or NGINX websites
• Knowledge and troubleshooting of Linux operating systems, particularly Red Hat or CentOS

Responsibilities

• Define high-leverage problems, frame them clearly, and set the technical direction the team aligns to.
• Build end-to-end solutions, from whiteboard to production, across ambiguous problems.
• Build with AI as a first-class tool to accelerate problem solving.
• Replace bottlenecks with secure, self-service tools and proper guardrails.
• Create platforms, patterns, and standards others engineers reuse to scale.
• Make designs legible by socializing with senior leaders and defending architecture.
• Own what you ship, including light, event-driven on-call for the systems you build

Skills

Backend languages

Go

Python

C#

APIs

Cloud platforms

AI/LLMs

System design

Education

Bachelor's degree in CS or related field

Tools

Grafana

Splunk

Telemetry pipelines

Cloud platforms (AWS/GCP/Azure)

Job description

Q2 is a leading provider of digital banking and lending solutions for banks, credit unions, and fintechs. The Principal Engineer role centers on owning the problem definition, architecture, and end-to-end delivery, building tools that speed the entire organization.

You will apply AI and self-hosted models to automate alerts, design secure, self-service platforms, and partner with executives to ensure platform stability and velocity across teams.