Senior Software Engineer - Automation & AI Platforms

Q2 India; Austin (TX); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work opportunities

Flexible time off

Career development & mentoring

Health insurance benefits

Volunteer programs

Job summary

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.

Our mission is simple: build strong and diverse communities through innovative financial technology and we do that by empowering our people to help create success for our customers. At the Principal level, you own the leverage for the whole org: you decide what should exist, and you build it.

Qualifications

• Typically requires a Bachelor’s degree in Computer Science, Information Systems, or a related field and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience
• Strong proficiency in backend and scripting languages (C#, Go, Python)
• Experience building and consuming APIs at scale
• Knowledge of containerized applications and cloud-native environments
• Advanced experience with Grafana, Splunk, and telemetry pipelines
• Familiarity with public cloud platforms (AWS, GCP, Azure)
• Experience designing self-service tools for observability data access
• Strong troubleshooting skills across OS, app, and network layers
• Knowledge of Microsoft Internet Information Services and/or NGINX websites
• Knowledge and troubleshooting of Linux operating systems, particularly Red Hat or CentOS

Responsibilities

• Decide what should exist. Find the highest-leverage problem no one has scoped yet, frame it so engineers and executives both get it, and set the technical direction the team aligns to.
• Build it end to end. Whiteboard, prototype, architecture, production - you take ambiguous problems to something operable, and you can still go deep in code when it matters.
• Build with AI as a first-class tool. Extend our in-house, cloud-hosted AI platform and use it to make previously impractical problems tractable.
• Replace bottlenecks, don’t optimize them. Re-architect risky pathways into secure, self-service tools with guardrails and audit built in.
• Multiply the org. Create platforms, patterns, and standards others build on; hand off well-scoped pieces; grow a bench of builders; keep the quality bar high.
• Make the work legible. Socialize designs with senior leaders, defend architecture to principals and exec team, keep plans and outcomes visible.

Skills

C#

Go

Python

APIs at scale

Observability tooling

Containerized apps

Cloud-native

Grafana

Splunk

AWS

GCP

Azure

Linux troubleshooting

Education

Bachelor's degree in CS/IS or related

Advanced degree +3 years experience

Tools

Grafana

Splunk

AWS

GCP

Azure

Job description

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.

Our mission is simple: build strong and diverse communities through innovative financial technology and we do that by empowering our people to help create success for our customers. At the Principal level, you own the leverage for the whole org: you decide what should exist, and you build it.