Principal Application Engineer - Salesforce & AI Architect
PointClickCare
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Job summary
PointClickCare is seeking a Principal Application Engineer to lead enterprise application development across Salesforce, NetSuite, and Billing Platform, shaping scalable solutions for North America. You will mentor engineers, defend production code, and partner with stakeholders to deliver strategic capabilities.
This role emphasizes AI workflow integration, automation, and driving best practices across teams, vendor management, and modernizing architectures to improve system resilience and
Qualifications
- Experience delivering SaaS product development in large organizations.
- Ability to mentor engineers and lead technical reviews.
- Strong collaboration with business stakeholders to translate objectives into scalable solutions.
- Experience with CRM platforms and cloud services.
Responsibilities
- Be the SME and internal expert for key applications (Salesforce, NetSuite, Billing Platform) for executives and teams.
- Identify and execute high-complexity tasks in the development life cycle with quality and speed.
- Collaborate with stakeholders to translate objectives into scalable technical solutions and simplified architecture.
- Develop tools and apps using Salesforce, NetSuite, Billing Platform and languages like Apex, JavaScript, Python, SuiteScript.
- Build test automation and coach teams on Copado test automation.
- Embed and build AI workflows to deliver business value faster.
- Coach vendors to meet best practices and milestones.
- Automate high-complexity tasks and guide test automation efforts.
- Analyze and debug systems with test-driven validation.
- Mentor engineers, lead knowledge sharing, and enforce engineering best practices.
- Own enterprise initiatives to modernize architectures and reduce technical debt.
- Drive standardization of development frameworks and DevOps practices across the organization.
- Exercise judgement in methods and evaluation criteria for complex problems.
- Champion AI adoption and automation tools across development and operations.
- Be back-up for management to ensure successful delivery.
- Perform other duties as assigned.
Skills
Tools
Job description
PointClickCare is seeking a Principal Application Engineer to lead enterprise application development across Salesforce, NetSuite, and Billing Platform, shaping scalable solutions for North America. You will mentor engineers, defend production code, and partner with stakeholders to deliver strategic capabilities.
This role emphasizes AI workflow integration, automation, and driving best practices across teams, vendor management, and modernizing architectures to improve system resilience and
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