Principal AI Platform PM - Responsible AI & Scale

Medallia; McLean (VA); Hybrid; USD 186,000 - 260,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan

Paid parental leave

Paid holidays

Job summary

Medallia is looking for a Principal Platform Product Manager to enhance their AI Platform. This role focuses on shaping core AI capabilities and driving product strategy.

Located in McLean, VA, the position requires a blend of independent initiative and collaboration with cross-functional teams. The successful candidate will have significant experience in SaaS product management and a deep understanding of AI/ML models.

Medallia offers a competitive salary, bonus eligibility, and comprehensive health benefits.

Qualifications

• 8+ years of enterprise SaaS Product and/or Engineering management experience focused on data, analytics, and/or ML/AI.
• Experience managing cross-functional initiatives involving AI model performance.
• Understanding of distributed systems and cloud-native architectures.

Responsibilities

• Drive product strategy and delivery of Medallia's AI Platform.
• Define and own the roadmap for critical platform workstreams.
• Spearhead product strategy for AI Consumption and pricing mechanisms.

Skills

Enterprise SaaS Product Management

AI/ML product experience

Cross-functional initiative management

Understanding of ML pipelines

Cloud-native architecture

Education

Bachelor's Degree in related field

Tools

JIRA

Productboard

Job description

Medallia is looking for a Principal Platform Product Manager to enhance their AI Platform. This role focuses on shaping core AI capabilities and driving product strategy.

Located in McLean, VA, the position requires a blend of independent initiative and collaboration with cross-functional teams. The successful candidate will have significant experience in SaaS product management and a deep understanding of AI/ML models.

Medallia offers a competitive salary, bonus eligibility, and comprehensive health benefits.