Principal AI Platform Engineer (Agent Runtime & CI/CD)

ServiceTitan; United States; On-site; USD 264,000 - 396,000; Full time

Benefits offered by this job

Flexible time off

Medical, dental and vision coverage

Equity & annual bonus

Job summary

ServiceTitan is building the Developer Platform for enterprise-scale SaaS. The DevEx team is a small, fast-moving group delivering AI-enabled tooling for agent runtimes and coding agents.

As a Staff‑level contributor, you’ll own architectural direction, lead autonomous delivery across multiple squads, and define safe, scalable patterns for RBAC, secrets, and guardrails in production. This role emphasizes hands-on design and mentorship to raise the technical bar across the team.

Qualifications

• 15‑20+ years of software engineering experience with recent hands-on work building coding-agent infrastructure.
• Track record at Principal level with architectural decisions used by multiple teams.
• Deep experience with build systems, CI/CD, or internal developer platforms in production at scale.

Responsibilities

• Proactively identify where coding-agent infrastructure can help R&D and contribute to industry conversations.
• Deliver complete system designs and autonomous delivery of projects with R&D peers.
• Act as a key technical consultant on agent-runtime architecture across multiple teams.

Skills

Agent orchestration

LLM reasoning loops

Software architecture

RBAC & secrets management

CI/CD experience

Tools

Build systems

Internal developer platforms

Job description

ServiceTitan is building the Developer Platform for enterprise-scale SaaS. The DevEx team is a small, fast-moving group delivering AI-enabled tooling for agent runtimes and coding agents.

As a Staff‑level contributor, you’ll own architectural direction, lead autonomous delivery across multiple squads, and define safe, scalable patterns for RBAC, secrets, and guardrails in production. This role emphasizes hands-on design and mentorship to raise the technical bar across the team.