Platform AI Engineer: Build Safe, Scalable Agent OS

ServiceTitan; United States; Remote; USD 138,000 - 221,000; Full time

Benefits offered by this job

Flexible time off

Health, dental, vision benefits

Parental leave & fertility support

Job summary

ServiceTitan is building Agent OS to run AI-powered agents across product surfaces. You will help design the runtime, typed tools, context memory, and trust gates that let teams deploy safe, observable agents at scale.

You’ll work on a small, senior AI platform team and partner with product, security, data, and domain engineering groups to ship robust platform primitives and governance capabilities for agents and tools.

Qualifications

• Design and implement core Agent OS platform services.
• Write production code and review implementation details from other engineers.
• Build reliable APIs, workflows, tools, and services for agent execution.
• Inspect traces, debug failures, and improve production behavior.
• Design evaluation scenarios and regression suites for agent workflows.

Responsibilities

• Design and implement core Agent OS platform services.
• Write production code and review implementation details from other engineers.
• Build reliable APIs, workflows, tools, and services for agent execution.
• Inspect traces, debug failures, and improve production behavior.
• Define platform contracts for tools, actions, approvals, context, memory, and evaluation.

Skills

Agent runtime

Typed tools

Context memory

Trust & approvals

Observability

Platform contracts

Job description

ServiceTitan is building Agent OS to run AI-powered agents across product surfaces. You will help design the runtime, typed tools, context memory, and trust gates that let teams deploy safe, observable agents at scale.

You’ll work on a small, senior AI platform team and partner with product, security, data, and domain engineering groups to ship robust platform primitives and governance capabilities for agents and tools.