Principal AI Architect — Agentic FS Solutions

100 Salesforce, Inc.; Chicago (IL); On-site; USD 173,000 - 269,000; Full time

Job summary

Salesforce, Inc. is seeking a Principal AI & Integrated Solutions Architect for the Financial Services domain.

You will lead agentic AI architectures across strategic FS accounts, driving prototype-enabled value and scalable production handoffs. You will collaborate with CIOs, CTOs, and Chief Architects to align data foundations, governance, and regulatory requirements with enterprise integration, MuleSoft, and API-led design.

Qualifications

• 10+ years in enterprise or solution architecture with significant customer-facing work in financial services: banking, insurance, wealth/asset management, or payments.
• Deep hands‑on experience with the Salesforce platform (Financial Services Cloud, Service/Sales Cloud, Data 360) and enterprise integration, ideally MuleSoft and API‑led design.
• Practical, current experience designing and building AI solutions. This includes LLM‑based agents, retrieval and grounding, agent orchestration, and emerging interoperability standards such as MCP and A2A.
• You personally prototype using code (Apex, JavaScript/Node, Python, or similar) and AI‑assisted development tools, and you’re comfortable working in Git‑based workflows.
• Working knowledge of FS regulatory and risk requirements: privacy, data residency, model risk management, auditability, and AI governance.
• Executive presence. You can hold a contested architecture debate with a Chief Architect and move it to a decision.
• A team‑first operating style. You’re comfortable working within aligned coverage, sharing assets, and making others better.

Responsibilities

• Lead agentic AI architecture on strategic FS accounts.
• Serve as the aligned architect for your accounts.
• Run discovery and org assessments, set the current- and future-state architecture, and own architectural direction from first conversation through production handoff.
• Shape decisions on agent orchestration, MCP and agent-to-agent interoperability, headless and composable design, data foundations, and the trust and governance layer.
• Build to prove value by co-building working prototypes and proof-of-value assets on customers’ data and objects, using modern AI-assisted development tools.
• Run and extend our engagement plays and deliver our defined engagement models with reusable components.
• Own the handoff and the path to scale by packaging architecture, data dictionaries, process maps, and agent metadata for production adoption.
• Advise executives on FS outcomes, translate architecture into business value, and ensure compliance with regulatory constraints.

Skills

Enterprise architecture

Agentic AI

LLM agents

API-led design

MuleSoft

Data governance

Git workflows

Code prototyping

Education

Bachelor's degree in a related field

Tools

Apex

JavaScript/Node

Python

Git

Job description

Salesforce, Inc. is seeking a Principal AI & Integrated Solutions Architect for the Financial Services domain.

You will lead agentic AI architectures across strategic FS accounts, driving prototype-enabled value and scalable production handoffs. You will collaborate with CIOs, CTOs, and Chief Architects to align data foundations, governance, and regulatory requirements with enterprise integration, MuleSoft, and API-led design.