Principal AI Adoption & Change Lead

Request Technology, LLC; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

Prestigious Financial Company seeks a Principal AI Enablement and Change Lead to own enterprise adoption of the AI literacy program and the workforce transformation agenda, coordinating with AI Solutions Leads to scale use-case adoption.

You will design change management programs for AI use cases, identify adoption friction, develop adoption metrics, and align activities with the AI roadmap, partnering with AIPT and AIRE.

Qualifications

• Demonstrated experience leading organizational change management programs, ideally tied to technology adoption or digital transformation.
• Working knowledge of AI/GenAI tools and their practical use in a corporate environment; ability to speak credibly to both business and technical audiences about adoption.
• Experience designing and delivering enterprise training or literacy programs.
• Proficiency in developing adoption metrics, reporting frameworks, and executive-level status communication.
• Strong facilitation skills; ability to run workshops and working sessions across business and technology stakeholders.

Responsibilities

• Own and evolve the enterprise AI literacy program, ensuring role-appropriate AI training reaches all users of AI on hire and at least annually thereafter, consistent with the Artificial Intelligence Policy.
• Lead the workforce transformation agenda associated with AI adoption, partnering with business functions to redesign roles as AI is embedded into how work gets done.
• Design and drive change management programs for individual AI use cases as they move from production into broad adoption, working in coordination with the AI Solutions Leads who own use case delivery.
• Identify and address adoption friction, resistance, and AI literacy gaps at the enterprise level before they surface as recurring, use-case-level failures.
• Develop and track adoption metrics (e.g., embedded/recurrent AI use by role and function) and report progress against the AI Strategy adoption targets.
• Partner with AI Portfolio & Transformation to align enablement and change activities with the AI roadmap and the pace of the use case pipeline reaching production.
• Build change management playbooks and communication materials that can be reused across use cases and business functions.
• Serve as a point of connection between the business, AIPT, and AIRE on questions of adoption readiness and organizational impact.

Skills

Change management

AI literacy

Training delivery

Adoption metrics

Executive communication

Facilitation

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Prestigious Financial Company seeks a Principal AI Enablement and Change Lead to own enterprise adoption of the AI literacy program and the workforce transformation agenda, coordinating with AI Solutions Leads to scale use-case adoption.

You will design change management programs for AI use cases, identify adoption friction, develop adoption metrics, and align activities with the AI roadmap, partnering with AIPT and AIRE.