Prime Finance Operations Specialist, Shared Services

Bank of America; Chicago (IL); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Discretionary incentive eligible

Benefits eligible

Job summary

Bank of America is recruiting for a Shared Services professional supporting US Prime, Margin and Prime Finance setups. The role emphasizes end-to-end operational delivery, issue resolution, and collaboration across Margin, Risk and Client Services to support growth and excellence in service.

You will drive process improvements, maintain knowledge of global Prime Finance operations, and engage with senior stakeholders to align requirements with strategic initiatives.

Qualifications

• 3 years experience in Operational Risk, Prime Financing considerations within the operational environment.
• Strong subject-matter knowledge of Prime Finance and margin setup processes.
• Strong professional presence, with the confidence and credibility to lead discussions, challenge constructively and represent Shared Services with senior stakeholders.
• Excellent written and verbal communication skills, with the ability to present complex operational matters clearly and effectively.
• Strong stakeholder and relationship management skills, with the ability to engage, influence and collaborate across different functions and organisational levels.
• Demonstrated ability to operate effectively under pressure, manage competing priorities and take ownership of issues through to resolution.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing operational risks and challenges.
• Have the ability and understanding to work effectively across regional and global teams.

Responsibilities

• Act as the primary Shared Services point of contact for the US Prime business for setup-related requirements, queries and operational issues.
• Take end-to-end ownership of margin and Prime setup queries, driving issues through to effective and timely resolution.
• Provide subject-matter expertise on Prime setups, processes and operational requirements.
• Proactively manage complex operational issues and escalations, ensuring appropriate stakeholders are engaged and business requirements are supported.
• Partner closely with Margin, Client Services, Account Management, regional Risk teams and other key stakeholders to coordinate requirements and resolve cross-functional dependencies.
• Represent Shared Services in discussions relating to Prime setups, process changes, business requirements and strategic initiatives, providing operational expertise and challenge where appropriate.
• Maintain a strong understanding of the global Prime Finance operating environment, providing additional support and expertise across regions when required.
• Maintain up-to-date knowledge of key Prime Finance processes, initiatives, developments and operational risks.
• Actively engage in technology changes and enhancements impacting Prime Finance, ensuring operational impacts are understood and relevant information is communicated across the global team.
• Identify opportunities to improve processes, controls, technology and ways of working, driving greater operational effectiveness and service delivery.
• Build strong relationships across the organization and act as a trusted operational partner to Prime Finance and supporting functions.

Skills

Attention to Detail

Written Communications

Data Collection and Entry

Oral Communications

Record Keeping

Recording/Organizing Information

Strategic Thinking

Active Listening

Decision Making

Negotiation

Job description

Bank of America is recruiting for a Shared Services professional supporting US Prime, Margin and Prime Finance setups. The role emphasizes end-to-end operational delivery, issue resolution, and collaboration across Margin, Risk and Client Services to support growth and excellence in service.

You will drive process improvements, maintain knowledge of global Prime Finance operations, and engage with senior stakeholders to align requirements with strategic initiatives.