Primary Care Coordinator- Full Time

Socket.dev; Sacramento (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Socket.dev is seeking a Care Coordinator to manage patient care journeys within a clinic-based setting in the Natomas/Sacramento area. The role collaborates with patients, healthcare providers, and external payers to ensure access to necessary services and continuous support throughout the healthcare journey.

The candidate should demonstrate strong organization, excellent communication, and a patient-centered approach, with experience working with HMO or IPA payers or care coordination functions.

Qualifications

• Strong organizational and time-management abilities.
• Excellent written and verbal communication skills.
• Proficient in Google Suite (Sheets and Docs).
• Strong problem-solving abilities and attention to detail.
• Compassionate and patient-centered approach to care.
• 1+ years experience working with HMO or IPA payers or care coordination responsibilities.

Responsibilities

• Referrals and authorizations coordination for specialist care, diagnostics, imaging, etc.
• Care coordination with IPA or HMO payers, members and patients for preventative care and access to services.
• IPAs coordinating care for establishing care in primary care (PC).
• Provider coordination and patient engagement; manage provider messages and documentation.

Skills

Strong organizational skills

Excellent written and verbal skills

Problem-solving

Compassionate and patient-centered

Experience with HMO/IPA payers

Tools

Google Suite

Job description

THE JOB AT A GLANCE

This position will report to the Area Manager and will be primarily clinic-based. There may be some travel to other health clinics. Candidates should reside in the Natomas/Sacramento area

The Care Coordinator is responsible for managing and coordinating patient care to ensure optimal patient outcomes. This role involves working closely with patients, healthcare providers, and other external payer stakeholders to facilitate access to necessary services, and provide continuous support throughout the healthcare journey.

WHAT YOU’LL DO

• Referrals and Authorizations Coordination
  • Assist in coordinating referrals and authorizations for specialist care, diagnostics, imaging, etc, ensuring that these services are covered and that the patient’s care continuum is seamless and well-managed.
• Care coordination
  • Engage with IPA or HMO payers, members and patients to outreach and schedule appointments for patients due for critical preventative care and facilitate access to necessaryservices.
  • IPA patients utilizing UC service – coordinating care for establishing care in PC
• Provider coordination and patient engagement
  • Manage provider task messages or boxes, ensuring timely responses, appropriate task delegation, and accurate documentation.

ABOUT YOU

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficient in Google Suite (Sheets and Document).
• Strong problem-solving abilities and attention to detail.
• Compassionate and patient-centered approach to care.
• 1+ years experience working with HMO or IPA payers or responsible for care coordination functions.